Negotiation and decision making

Negotiation and decision making

1. Paretto chart

   • graphical tool where data is ordered from highest to lowest
   • It is based on the Pareto principle, which says that 80% of the consequences are the result of 20% of the causes.

2. Systemic approach to decision making

   • consists of approaching the problem and developing a series of actions in a sequential manner
     • allows us to have a specific vision of each element of the system to understand how it works together

3. Brainstorming

   • is an unstructured technique for working groups
     • Types
       • Round Robin, Role storming, Direct, Reverse, Star, individual, map mind

4. Diagram of Ishikawa

   • identifies quality problems and provides solutions by graphically representing the factors involved in the execution of a process.
     • Kaoru Ishikawa is the creator of this methodology that he developed in 1943.

5. Decisions tree

   • It is a map of the possible outcomes of a series of related decisions.
     • There are three different types of nodes: probability nodes, decision nodes, and terminal nodes.
   • can be drawn with flowchart symbols