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Estrategias comunicativas para la atención a clientes con discapacidad

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Mind Map on Estrategias comunicativas para la atención a clientes con discapacidad, created by cesaresca on 29/05/2014.

Mind Map by cesaresca, updated more than 1 year ago

	Created by cesaresca almost 10 years ago

171

Resource summary

Estrategias comunicativas para la atención a clientes con discapacidad

De acuerdo a la discapacidad
1. Auditiva
  1. Pantallas, letreros, tableros,videos
2. Visual
  1. Abecedario en relieve, grabaciones de voz, centros de información
3. Auditiva / Visual
  1. Abecedario en alto relieve, centros de información, Braile, lengua de señas
4. Intelectual
  1. Centros de información, pantallas, videos
5. Física
  1. Ubicación dentro de su campo visual,
La principal estrategia a implementar es la capacitación y formación de las personas encargadas de la atención de personas con discapacidad

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