When consumers
buy a good for the
first time and asses
whether or not they
wish to buy the
product again
Sales or Orders from
consumers who have
bought in the past or
before. Also commonly
known as repeat
business
Advantages and Disadvantages
Advantages for
Product Trial include:
easy way to get
interest in your
product and get
future customers, can
be very successful
and effective in doing
its job.
Advantages for
Repeat Purchase
include: more
profitable customers,
more revenue, more
profit and also a good
indicator of customer
satisfaction if they
are willing to buy
multiple times from
one outlet
Disadvantages of
Product Trial include:
Can be very costly
when giving away free
or discount items
without and revenue
or profit on that
product, can be
negatively received
and more established
products may still be
preffered.
Disadvantages of
Repeat Purchase
include: One minor
fault may stop
repeat purchase
(fragile and hard to
keep), higher
prices may end
repeat purchase
and send
customers
elsewhere.
Examples and Methods include: Free items, Trial Runs, Discount Pricing (Penetration Prices), Trial (30 Day Trial)