Dementia: Person Centred Communication

1. Personality / Culture

   Annotations:

   • Life Story Extrovert / introvert Culture norms Green, red, blue, yellow
2. Age

   Annotations:

   • Sensory loss (wearing & prescription for glasses, hearing) Immobility Perception, Ageism
3. Health

   Annotations:

   • Urinary tract infection Chest infection Constipation Dehydration Pain / discomfort Depression Anxiety Medication Dentures  
4. Dementia

   Annotations:

   • Life Story Memory Cognitive Abilities LanguageEmotions
5. People

   Annotations:

   • REPORTS UNCOVERED Ask learners to read through the report - Kitwood (1997)Malignant Social psychology- Personal distractions Skills / empathy Attitudes / beliefs Self awareness
6. Environment

   Annotations:

   • Come and Going Test- Where is there to go? How can they get there? How do they know when they have got there? Clues / Orientation / Landmarks / SignageFamiliarity, Personalisation,  Interests Accessible, Lighting 

Annotations:

• Pie chart with the illustrating % of our communication is: Body language  Verbal Voice tone

1. Practical
   1. Gestures

      Annotations:

      • Making Connections In your notebook and write down 3 activities you do everyday with your client. Now write for each activity one gesture that will communicate to the client your message.
   2. Images / Pictures / Prompts

      Annotations:

      • Pictures of a Hippo - Camp -bus This is where we store memories
      1. Talking Mats

         Annotations:

         • Talking mats demo - creatures consent
      2. iPads
      3. Meaningful Objects
   3. Life Story Work

      Annotations:

      • Making Connections In your notebook and write down your client favourite words or phrases. Identify three topics from the words or phrases that you think may trigger a familiar pattern (however brief) from the client.
   4. Music

      Annotations:

      • Henry in the Care Home need internet connection
2. Verbally / non verbally
   1. 3 Golden Rules
   2. Common Sense Rules
   3. Empathy / Validation
      1. Verbal - Mrs Munslow - film clip
         1. Exercise - case study
      2. Non verbal -Little Moments - film clip

Annotations:

• 1. Chinese whispers 2. Learning a simple greeting in UK sign language.

Annotations:

• Learners will... 1. Be able to communicate with individuals with dementia. 2. Be able to apply interaction and communication approaches with individual with dementia.