COMMUNICATION SKILLS

Sofia Acosta
Mind Map by Sofia Acosta, updated more than 1 year ago
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Habilidades de la comunicacion
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COMMUNICATION SKILLS
1 Research shows that good communication skills are a big factor in job success.
1.1 Your thoughts and ideas can be misinterpreted if you can't express yourself clearly, whether verbally or in writing.
1.1.1 That's why it's so important to understand how good communication works, and the barriers that can get in its way.
1.1.1.1 The communication process has five key elements – the source, encoding, the channel, decoding, and the receiver. Your goal is to make each element work as well as you can
1.1.1.1.1 How will they likely respond? People bring their own situations, ideas and feelings to your message, and these will influence their understanding of it.
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