New ELU Projects Design and QA Model

New ELU Projects Design and QA Model

1. Analyse

   • Content Subject Matter Expert (1) and editorial SME (2) identified
     • Testing and Quality Assurance strategy agreed between ELU and SME
       • Project schedule and project milestones agreed between ELU SME
   • Design
     • Story board produced. To include visual aids, course navigation etc. Accessibility is considered
       • Look, feel and tone of the resource is finalised including the creation or sourcing of digital assets (videos, audio, interactivities as well as graphics, icons and imagery drawing from ELU Brand Toolkit)
         • Story board Quality Assured
           • Changes to story board applied
             • Story board resubmitted to be Quality Assured
               • Story board submitted to SME to QA against learning objectives, approval and sign off
                 • Final changes to story board are applied
                   • Story board is re submitted to the SME to QA against learning objectives and sign off - final sign off stage, approval and sign off
       • Course mock up for DELTA designed
         • Learning area on DELTA prepared
     • Develop
       • Final version of the content is provided by the SME Final version of the content is provided by the SME and proof read by the SME (2)
         • Content QA and signed off by HDE
           • First version of the resource produced
             • Alpha test by Instructional Designers: content
               • GESP check
               • Language
               • Consistency: fonts, colours, branding, intellectual property etc.
               • Branding
               • Apply necessary updates and retest
                 • Beta test by Digital Systems Officer
                   • Accessibility
                   • Device compatibility
                   • Stability across different devices and operating systems
                   • Apply necessary updates and retest
                     • Final review from learner journey viewpoint by HDE, SME and DEALers
                       • Apply necessary updates and retest
                         • Final sign off by the project team, SME and project sponsor
               • Copyrights and referencing
       • Learning Resource developed using a three-stage Quality Assurance model which allows feedback and amendments through the process
       • Implement
         • Evaluate
           • Digital User survey is designed to measure resource quality and user satisfaction
           • User data is collected from DELTA to identify necessarily content updates and elements causing issues
             • Recommend improvements
         • Issue communications to increase user awareness and increase participation and engagement
         • Resource is launched
         • Run with pilot group first if applicable
         • Provide training if needed
         • Identify and log the long term review schedule (Who? When? What?)
         • Tag, Archive, document all assets used e.g. source files, visuals
     • Initial version of content provided by SME. GESP check by SME 2
       • GESP = Grammar, Expression, Spelling, Punctuation
   • Target audience identified
     • Gaps in knowledge and skills identified
       • Learning Outcomes
         • Learning interventions agreed
           • Structure, flow and tone of the resource agreed

2. 27/3/2019

3. Kick off Phase

   • Project team is established
     • Project objectives are defined
       • User agreement is drafted
         • Communications strategy agreed
         • Content schedule agreed
   • Project content identified