192574
Description
Mind Map by lovelylaw2, updated more than 1 year ago
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Created by lovelylaw2
over 10 years ago
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Stakeholders
- What is a Stakeholder?
- A Stakeholder is a person or a group of people who have
an interest in the business
- A Stakeholder is a person or a group of people who have
an interest in the business
- How do you calculate profit?
- Profit= Revenue - cost
- Profit= Revenue - cost
- What is a sponsorship?
- A way of publicising
businesses by giving
money for a sporting or
social event in exchange
for publicity of some sort
- A way of publicising
businesses by giving
money for a sporting or
social event in exchange
for publicity of some sort
- The 6 Stakeholders and
why they are interested
- Owners
- Affects of Success
- Ability to gain a pay rise, able to
repay creditors, can praise
employees, potential expansion =
more money
- Ability to gain a pay rise, able to
repay creditors, can praise
employees, potential expansion =
more money
- Affects of Losses
- Possible loss of job,
high debts, reduction
e.g. having to fire/
reduce pay of
employees
- Possible loss of job,
high debts, reduction
e.g. having to fire/
reduce pay of
employees
- Affects of Success
- The local community
- Affects of Success
- more likely to hire people,
sponsor local community,
reduce prices ect.
- more likely to hire people,
sponsor local community,
reduce prices ect.
- Affects of Losses
- jobs lost, unemployment,
no sponsor of local
events, high prices ect.
- jobs lost, unemployment,
no sponsor of local
events, high prices ect.
- Affects of Success
- Suppliers
- Affects of Success
- Will gain the money owed and potentially greater reorders
- Will gain the money owed and potentially greater reorders
- Affects of Losses
- May not be paid fully for their
services/ supplies and never
receive reorders
- May not be paid fully for their
services/ supplies and never
receive reorders
- Affects of Success
- Creditors
- Affects of Success
- Will get the money owed paid
- Will get the money owed paid
- Affects of Losses
- Will never regain the money they were owed
- Will never regain the money they were owed
- Affects of Success
- Employees
- Affects of Success
- Will gain pay rises, better
working conditions,
developments ect.
- Will gain pay rises, better
working conditions,
developments ect.
- Affects of Losses
- Less pay, harsher working hours or
potential redundancy
- Less pay, harsher working hours or
potential redundancy
- Affects of Success
- Customers
- Affects of Success
- Ability to negotiate, sales, discounts, greater
customer services/ quality of products ect.
- Ability to negotiate, sales, discounts, greater
customer services/ quality of products ect.
- Affects of Losses
- High prices, lack of staff = poorer customer service
- High prices, lack of staff = poorer customer service
- Affects of Success
- Owners
- What is a creditor?
- People or organisations the
business owe money to
- People or organisations the
business owe money to
- What is customer service?
- Dealing with
customers queries
or problems to
ensure full
satisfaction
- Dealing with
customers queries
or problems to
ensure full
satisfaction
- What is revenue?
- total money coming in to a business
- total money coming in to a business
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