WEEK 1 & 2

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• "A toll people use to co-ordinate actions to obtain something they desire or value".

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• Organization Structure: "The formal system of task and authority relationships that control how people coordinate their actions and use resources to achieve organisational goals"         Task relationships "Who do we want/need to achieve the goals?"     Authority Relationships, Decision making and control within organisation.

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• Tall organisation: Many levels of hierachy relative to its size. Flat organisation: Very few levels in hierachy relative to its size

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• Managers shape and mold behaviour of staff, direct approach

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• Standardised behaviour, regular and reliable.

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• Computerised platform for decision making.

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•                Set of shared values and norms that organisation members share, with eachother and outsiders, shaped by management