Information Management and the Digital Transformation

Information Management and the Digital Transformation

1. Definitions

   • The information age
     • shift from the traditional industry established by the Industrial Revolution to an economy primarily based upon information technology
     • aka Information society
     • aka knowledge economy
     • aka post-industrial society
     • aka liquid modernity
     • aka Digital Transformation
   • Digital Transformation
     • realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle
   • Information
     • Information reduces uncertainty
     • purpose-oriented knowledge
     • action determining knowledge of ... in reality
       • past conditions
       • present conditions
       • future conditions
     • Knowledge of circumstances or processes
     • Witte 1972
       • immaterial but not free resource

2. Digital Transformation

   • objectives
     • tremendously fast
     • irreversible
     • inevitable
     • Uncertain in the execution
   • Explanatory Model
     • service-Dominant Logic
     • Open Innovation on Platforms
     • Ambidextery
     • Real Options in the Portfolio
   • fundamental transformation of
     • business model
     • organizational structure
     • capabilities
     • culture
   • critical dimensions
     • Digital capabilities
       • Understanding the technology
       • Managing information and information tech continuously
       • Knowing where and how to invest in tech
     • Leadership capabilities
       • managing knowledge via sharing culture
       • providing vision and governance
       • comitted and leading through a digital transformation

3. Information

   • different views on information
     • meaning message
       • semantic dimension
     • reality
       • sigmatic dimension
     • structure data
       • syntactic dimension
     • human information
       • pragmatic dimension
       • producer or user
   • is a model
   • is a production factor besides
     • Labor
     • Resources
     • Materials
     • Dispositive Factors
   • is an asset
     • if its a relative scarcity
     • if its an economic demand
   • attributes
     • immaterial good, no depreciation
     • useful for information owner
       • if its put in practice
     • no free good
     • cost equivalent value
     • value
       • depends on context and temporal use
       • can be influenced by
         • adding
         • selecting
         • concretizing
         • excluding
     • extensible and condensable
     • available in different qualities
       • accuracy
       • completeness
       • reliability
     • encoded for transmission
     • difficult to enforce exclusive rights