CI chapter 4 Culture intelligence at workplace

matthew ng6282
Mind Map by matthew ng6282, updated more than 1 year ago
matthew ng6282
Created by matthew ng6282 about 6 years ago
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CI chapter 4 Culture intelligence at workplace
  1. impacts
    1. Technology
      1. Safety (great difficulty with conditions of uncertainty)vs risk taking
        1. Stability vs innovation and change
        2. Managerial attitudes
          1. Centralized decision making(top managers make all important decisions) vs decentralized decision making(middle and lower lvl manager can make key deicisions
            1. Informal procedures vs formal procedures (follow rigidly)
            2. Employees behaviour
              1. Individual rewards vs group rewards
                1. High(identify strongly with organization) vs low organizational loyalty (people identify with their occupational group e.g. engineer)
              2. Hofstede culture models management practices
                1. Power distance (how cultures deal with inequality)
                  1. High
                    1. Inequality is good, everyone has a place
                        1. Employees expect to be told what to do, power is centralized
                      1. Low
                        1. Decentralized power
                      2. Uncertainty avoidance (tolerance of being open,the way that a society deals with the fact that the future can never be known)
                        1. High
                          1. abide by rules
                            1. structured system
                          2. Low
                            1. risk taking
                              1. train to adapt
                          3. Individualism
                            1. High
                              1. everyone is expected to look after themselves and immediate family
                                1. Individual achievement is ideal
                              2. Low (collectivist society)
                                1. Integrate into strong cohesive in-groups from birth
                                  1. Believes one's identity is based on group membership
                                    1. Group decision making is best
                                      1. Look after one another in exchange for loyalty
                              3. Masculinity (emphasis on work goals or personal goals)
                                1. High/ Masculine
                                  1. driven by competition, achievement and success, with success defined as winner
                                  2. Low/ Feminine
                                    1. Caring for others and quality of lif quality of life is the sign of success and standing out from the crowd is not admirable
                                    2. High/ Masculine
                                      1. driven by competition, achievement and success, success being defined as winner
                                      2. Low/ Feminine
                                        1. Caring for others and quality of life is important
                                          1. quality of life is the sign of success and standing out from the crowd is not admirable
                                      3. Long term orientated
                                          1. Long term orientation
                                            1. Long term orientation
                                              1. sensitivity to social relationships
                                                1. promotion is base on seniority and loyalty
                                                  1. invest in long term employment skills
                                                    1. value patience, saving, thrift, investing for the future, acceptance of slow results
                                                2. Selection of employees is base on fit of personal and educational characteristics to the company
                                                3. Short term orientation
                                                  1. Focus on immediate usable skills
                                                    1. Results in high employee turnover rates
                                                      1. short -term rewards that focus on pay and rapid promotion
                                                        1. often use quick layoffs of excess employees
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