Service Management

nitinagarwal
Mind Map by nitinagarwal, updated more than 1 year ago
nitinagarwal
Created by nitinagarwal over 5 years ago
21
0

Description

Latest information on Service Managment strategic initiative

Resource summary

Service Management
1 CoE

Annotations:

  • CoE Launch Presentation
1.1 Career Stream
1.2 Resourcing
1.3 Knowledge & Skills
1.3.1 Trainings

Annotations:

  • Service Management Appetizer training http://bit.ly/1MMQqdE
2 Strategic Assets & Processes
2.1 Standards & accrediation
2.1.1 SMS Documents

Annotations:

  • Link to SMS documents http://bit.ly/1P31ktZ
2.2 Tools & Frameworks
2.3 R&D
3 New Business
3.1 Market Analysis
3.2 Propositions
3.3 Shared Service
3.4 Consultancy services
4 Community
4.1 Yammer Group

Annotations:

  • Join the Service Management CoE Yammer group https://www.yammer.com/mastek.com/#/threads/inGroup?type=in_group&feedId=5892505http://www.yammer.com
Show full summary Hide full summary

Similar

ITIL v3 Foundation
nelsen1142
ITIL v3 Foundation
Elisse Wernette
A Level: English language and literature techniques = Structure
Jessica 'JessieB
Top learning tips for students
Micheal Heffernan
Test your English grammar skills
Brad Hegarty
2PR101 1.test - 4. část
Nikola Truong
Making the Most of GoConqr Flashcards
Sarah Egan
Fisica moderna (atomo cuantico y teoria de plank)
Quenary Dalay
DISCUSIÓN
YAZMIN CHONA
AUDITORIA INTERNA Y EXTERNA
Angel Chimbolema
La estadistica, mapa conceptual
Aury Bustamante