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Revenue Cycle Processes

1. Sales Business Processes

   • Overview
     • Optimal step
       • Inquiry
         • Contract creation
           • Order entry
             • Shipping
               • Billing
   • SAP ERP Illustration
     • Customer master records
     • Data fields
     • One-time customer
   • Standard Order Processing in SAP ERP
     • Overview
     • Creating a sales order
     • Database features

2. Transaction Cycle Controls In Order Processing

   • Order entry
   • Credit
   • Inventory
   • Shipping
   • Billing and account
   • General ledger
   • Sarbanes-Oxley Compliance: Sales Business Process

3. Customer Account Management Business Process

4. Transaction Controls in the Accounts Receivable Business Process

   • Cash receipt
   • Billing
   • Account receivable
   • Credit
   • General ledger
   • Sales return and allowances
   • Write-Off of Account receivable
   • Sarbanes-Oxley Compliance: Accounts Receivable Business

5. Cash-Received-On-Account Business Process

   • Overview
     • Mailroom
     • Cash Receipts
     • Accounts Receivable
     • General ledger
     • BANK
     • Internal audit
   • Lock-Box Collection Systems

6. Cash-Sales business project