Business Management SQA - Unit One

JonWaddell
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JonWaddell
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Things I need to know for Unit One - Understanding Business

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Business Management SQA - Unit One
1 Role of Business in society
1.1 Sectors of Industry
1.2 Primary, Secondary, Tertiary, Quaternary
1.3 Sectors of Economy
1.4 Public, Private, Third
2 Types of Organisations
2.1 PLC
2.2 LTD
2.3 Franchise
2.4 Multinational
2.5 Public Sector
2.6 Third Sector
3 Objectives
3.1 Private
3.1.1 Maximise Profit
3.1.2 Market Leader
3.1.3 Customer Service
3.1.4 Survival
3.1.5 Market Share
3.1.6 Growth
3.1.7 Social Responsibility
3.2 Public
3.2.1 Create Employnment
3.2.2 Make best use of funds avaliable
3.2.3 locates in regions where there is underdevelopment
3.2.4 provide services for the community
3.2.5 Time
3.3 Voluntary
3.3.1 Raise Funds for people in need
3.3.2 Improve lives of those in need
3.3.3 Improve Machinery
3.3.4 Maxamise Donations
3.3.5 Raise Awareness
4 Methods of Growth
4.1 Internal Growth
4.1.1 Open a new branch
4.1.2 Take on more workers
4.1.3 Increase machinery/equiptment
4.1.4 Increase product range
4.2 External Growth
4.2.1 Horizontal Interogation
4.2.2 Backward Verticle
4.2.3 Forward Verticle
4.2.4 Conglomerate Interogtion (diversification)
4.2.5 Demerger
4.2.6 Disinvestment
4.2.7 Downsizing
4.2.8 Outsourcing
5 External factors
5.1 Political
5.2 Economic
5.3 Environmental
5.4 Social
5.5 Technological
5.6 Competitive
6 Internal Factors
6.1 Staffing
6.2 Finance
6.3 Technology
6.4 Corporate Culture
7 Business Structure
7.1 Organisational Structure
7.1.1 Tall
7.1.1.1 Flat
7.2 Span of Control
7.2.1 Wide
7.2.1.1 Narrow
7.3 Chain of command
7.3.1 Long
7.3.1.1 Short
7.4 Organisational Relations
7.4.1 Line
7.4.1.1 Lateral
7.4.1.1.1 Formal Structure
7.4.1.1.1.1 Informal Structure
7.5 Matrix Structure
7.6 Entrepreneurial Structure
7.7 Centralised Structure
7.7.1 Decentralised Structure
7.8 GROUPINGS
7.8.1 Functional
7.8.2 Product/Service
7.8.3 Customer
7.8.4 Place/Territory
7.8.5 Line
7.8.5.1 Staff
7.8.6 Technological
8 Stakeholders
8.1 Conflict
8.1.1 Customers > Owners
8.1.2 Government > Owner
8.1.3 Customers > Employees
8.2 Interdependence
8.2.1 Manufcaturers/Suppliers need someone to buy & sell their product
8.2.1.1 Retailers need suppliers to give them goods
8.2.1.1.1 Resolution has to be found to balance interest & influence
8.3 Employees
8.3.1 Owner
8.3.1.1 Supplier
8.3.1.1.1 Customer
8.3.2 Lender
8.3.2.1 Government
8.3.2.1.1 Community
9 Decision Making
9.1 Strategic
9.1.1 Tactical
9.1.1.1 Operational
9.2 SWOT Analysis
9.3 PEST Analysis
9.4 Factors affecting decisions
9.4.1 Time
9.4.1.1 Money
9.4.1.1.1 Staff Skills
9.4.2 Company Policy
9.4.2.1 Decision Making
9.4.2.2 Avalibility/Quality of Info
10 Manager
10.1 Role
10.1.1 Plans
10.1.2 Communicates
10.1.3 Organises
10.1.4 Oversees work of departments
10.1.5 Commands
10.1.6 Coordinates
10.1.7 Controls
10.1.8 Delegates
10.1.9 Monitors + Controls
10.1.10 Motivates
10.1.11 Decision Making
10.2 Qualities
10.2.1 Communication
10.2.2 Leadership
10.2.3 Good Judgement
10.2.4 Initiative
10.2.5 Organisational
10.2.5.1 Motivaitional
10.2.6 Planning
10.2.7 Innovation
10.2.8 Maturity
10.2.9 Numeracy
10.2.10 Stress Handling
11 Finance
11.1 Long
11.1.1 Mortgage
11.1.1.1 Capital
11.1.1.1.1 Venture Capital
11.1.1.1.1.1 Debenture
11.2 Short
11.2.1 Bank Overdraft
11.2.1.1 Debt Factoring
11.2.1.1.1 Trade Credit
11.3 Medium
11.3.1 Bank Loan
11.3.1.1 Hire Purchase
11.4 Assistance
11.4.1 Bank Manager
11.4.1.1 Lawyer
11.4.1.1.1 EU
11.4.1.2 Prince's trust
11.4.1.2.1 Local Businesses
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