Business Management SQA - Unit One

Role of Business in society
1. Sectors of Industry
2. Primary, Secondary, Tertiary, Quaternary
3. Sectors of Economy
4. Public, Private, Third
Types of Organisations
1. PLC
2. LTD
3. Franchise
4. Multinational
5. Public Sector
6. Third Sector
Objectives
1. Private
  1. Maximise Profit
  2. Market Leader
  3. Customer Service
  4. Survival
  5. Market Share
  6. Growth
  7. Social Responsibility
2. Public
  1. Create Employnment
  2. Make best use of funds avaliable
  3. locates in regions where there is underdevelopment
  4. provide services for the community
  5. Time
3. Voluntary
  1. Raise Funds for people in need
  2. Improve lives of those in need
  3. Improve Machinery
  4. Maxamise Donations
  5. Raise Awareness
Methods of Growth
1. Internal Growth
  1. Open a new branch
  2. Take on more workers
  3. Increase machinery/equiptment
  4. Increase product range
2. External Growth
  1. Horizontal Interogation
  2. Backward Verticle
  3. Forward Verticle
  4. Conglomerate Interogtion (diversification)
  5. Demerger
  6. Disinvestment
  7. Downsizing
  8. Outsourcing
External factors
1. Political
2. Economic
3. Environmental
4. Social
5. Technological
6. Competitive
Internal Factors
1. Staffing
2. Finance
3. Technology
4. Corporate Culture
Business Structure
1. Organisational Structure
  1. Tall
    1. Flat
2. Span of Control
  1. Wide
    1. Narrow
3. Chain of command
  1. Long
    1. Short
4. Organisational Relations
  1. Line
    1. Lateral
      1. Formal Structure
        Informal Structure
5. Matrix Structure
6. Entrepreneurial Structure
7. Centralised Structure
  1. Decentralised Structure
8. GROUPINGS
  1. Functional
  2. Product/Service
  3. Customer
  4. Place/Territory
  5. Line
    1. Staff
  6. Technological
Stakeholders
1. Conflict
  1. Customers > Owners
  2. Government > Owner
  3. Customers > Employees
2. Interdependence
  1. Manufcaturers/Suppliers need someone to buy & sell their product
    1. Retailers need suppliers to give them goods
      1. Resolution has to be found to balance interest & influence
3. Employees
  1. Owner
    1. Supplier
      1. Customer
  2. Lender
    1. Government
      1. Community
Decision Making
1. Strategic
  1. Tactical
    1. Operational
2. SWOT Analysis
3. PEST Analysis
4. Factors affecting decisions
  1. Time
    1. Money
      1. Staff Skills
  2. Company Policy
    1. Decision Making
    2. Avalibility/Quality of Info
Manager
1. Role
  1. Plans
  2. Communicates
  3. Organises
  4. Oversees work of departments
  5. Commands
  6. Coordinates
  7. Controls
  8. Delegates
  9. Monitors + Controls
  10. Motivates
  11. Decision Making
2. Qualities
  1. Communication
  2. Leadership
  3. Good Judgement
  4. Initiative
  5. Organisational
    1. Motivaitional
  6. Planning
  7. Innovation
  8. Maturity
  9. Numeracy
  10. Stress Handling
Finance
1. Long
  1. Mortgage
    1. Capital
      1. Venture Capital
        Debenture
2. Short
  1. Bank Overdraft
    1. Debt Factoring
      1. Trade Credit
3. Medium
  1. Bank Loan
    1. Hire Purchase
4. Assistance
  1. Bank Manager
    1. Lawyer
      1. EU
    2. Prince's trust
      1. Local Businesses

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Business Management SQA - Unit One

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	Created by JonWaddell over 8 years ago