3594712
Description
Mind Map by Carina Storm, updated more than 1 year ago
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Created by Carina Storm
over 8 years ago
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CTEC - UNIT 6 Learning
Objectives 1.1/1.2
Personalisation and
person-centred
approach to care
- Learning Outcome 1:
Understand personalisation in
health and social care
- 1.1 Definition of
Personalisation
- Defined by die Department of
Health as 'every person who
receives support, whether by
statutory services or funded by
themselves, will have choice and
control over the shape of the
support in all care settings'.
- Personalisation means
recognising that in order to put
the service user at the centre of
care, the following factors needs
to be considered so that
individual needs can be met fully:
- Preferences
- Wishes
- Aspirations
- Individual Strengths
- Preferences
- It is a
PRO-ACTIVE
approach
- Defined by die Department of
Health as 'every person who
receives support, whether by
statutory services or funded by
themselves, will have choice and
control over the shape of the
support in all care settings'.
- What
PERSONALISATION
means to individuals:
- Addressing Needs
- Control
- Independence
- Participation
- Choice
- Preferences
- Meeting Aspirations
- Empowerment
- Addressing Needs
- 1.2 Key Features
of Personalisation
- Personal
Budgets
- An agreed amount of
money that is used to
carry out or deliver
certain aspects of
provision set out in an
individual's support plan.
- All people who are eligible for social
care and support should have access to
a personal budget with the intention
that they could use it to exercise:
- Choice
- Control
- in meeting their agreed
social care outcomes
- in meeting their agreed
social care outcomes
- Choice
- A MEANS-TESTED cash
payment made in place of
regular social service
- There are two ways that a personal
budget may be taken by an individual:
- Direct
Payments
- Direct cash payment held by:
- A person
- Or where they lack
mental capacity to
look after
themselves, by an
authorised or
nominated person,
usually a:
- Carer
- Family Member
- Friend
- Independent advocate identified
by the local authority
- Individuals are given
responsibility for
making decisions;
and can spend the
money as they please
as long as it relates
to their support plan.
- Carer
- Individuals who are eligible for
a community care service can
choose to receive an agreed
amount of money from social
care instead of having care
provided for them, so that they
can arrange their own care.
This include services such as:
- Home Care
- Respite Care
- Individuals receiving this cash
payment is responsible for spending
their budget appropriately and must
keep ACCURATE RECORDS to
demonstrate this.
- This budget may not be used for
payment of:
- Their own
partner (unless
there is
absolutely no
other alternative)
- Long-term
permanent
residential care
- Services provided
by Social Services
- Their own
partner (unless
there is
absolutely no
other alternative)
- This budget may not be used for
payment of:
- Individuals receiving this cash
payment is responsible for spending
their budget appropriately and must
keep ACCURATE RECORDS to
demonstrate this.
- Day Services
- Home Care
- A person
- Direct cash payment held by:
- Managed
Accounts
- This account is managed by
the local authority in line
with the person's wishes.
May include payments for:
- Community Care Services
- Services commissioned by the
local authority
- Direct Service
Provision
- Services from
non-government
providers, such
as:
- Private
Companies
- Charities
- Private
Companies
- Direct Service
Provision
- As with direct payments, any service user
who uses the option of managed account
can use the available sum to pay for services
of choice, although a managed account does
not offer the same level of user choice and
control as a direct payment.
- Community Care Services
- This account is managed by
the local authority in line
with the person's wishes.
May include payments for:
- Direct
Payments
- There are two ways that a personal
budget may be taken by an individual:
- All people who are eligible for social
care and support should have access to
a personal budget with the intention
that they could use it to exercise:
- An agreed amount of
money that is used to
carry out or deliver
certain aspects of
provision set out in an
individual's support plan.
- Co-Production
- Working together and
collaboration between citizens
and public services, such as
Neighbourhood Watch or
Healthy Schools to achieve
valuable outcomes.
- The idea is to EMPOWER
citizens to contribute TIME,
EXPERTISE and EFFORT to
their local communities.
- Social workers, service users
and carers could develop
new, local support
organisations together
- A straightforward
idea, but difficult to
put into practice
- A straightforward
idea, but difficult to
put into practice
- Social workers, service users
and carers could develop
new, local support
organisations together
- The idea is to EMPOWER
citizens to contribute TIME,
EXPERTISE and EFFORT to
their local communities.
- Co-Production in
Action with Older
People
- 1. Older people are
involved throughout:
think about who
needs to be engaged
- 2. Older people feel
safe to speak up and
are listened to: agree
how to support each
other in making
decisions
- 3. We work on issues
that are important to
older people: work
together to agree
these issues
- 4. It is clear how
these decisions are
made: agree what it
is you want to be
different and what
success looks like
- 5. Older people's
skills and experiences
are used to achieve
change: identify who
has what skills and
how to use them
- 6. Meetings,
materials and venues
are accessible: there
are different ways to
be involved and
heard
- 7. Take action - just
do it! Don't wait until
you're ready to
co-produce, just
make a start
- 8. Progress is
evaluated by looking
at the changes in
people's lives
- 1. Older people are
involved throughout:
think about who
needs to be engaged
- Working together and
collaboration between citizens
and public services, such as
Neighbourhood Watch or
Healthy Schools to achieve
valuable outcomes.
- Choice and
Control
- 1. Personalisation
gives individuals
more choice and
control
- 2. Supporting and
enabling them to
make their own
decisions about
where and how
care is provided
- To live a full and
independent life
- To live a full and
independent life
- 3. Individuals may
decide that they
need to have
better:
- Housing Options
- Person-centred support plans
- Personal Budgets
- Support in the form of a personal
assistant
- Housing Options
- 1. Personalisation
gives individuals
more choice and
control
- Self-assessment
of Needs
- Led as far as possible by
the service user, or in
partnership with a
professional, and focuses
on the outcomes they want
to achieve
- The individual works with the
professional to look at:
- Circumstances
- Situation of
the Individual
- Needs of the
Individual
- Carers
- Family
Members
- Others providing
informal support
- Circumstances
- The local authority will
decide if the person is
eligible for:
- Long-term social care support
- This is called an
INDICATIVE PERSONAL
BUDGET
- This is called an
INDICATIVE PERSONAL
BUDGET
- How much money they will need
- Long-term social care support
- The individual works with the
professional to look at:
- The assessment will
collect information
about:
- How the individual's care
needs might be met. This
could include:
- Preventative Measures (Aids)
- Devices to
open jars
- Devices to
open jars
- Home Adaptations
- Handrails
- Handrails
- Support available in the community
- The assessment should be carried out in a way that
ensures THEIR INVOLVEMENT and that takes the RIGHT
AMOUNT OF TIME to capture all of their needs
- If they have a friend or family member looking after
them as an unpaid carer they can have their own
carer's assessment to see if they can carry on with
their role
- The local authority must give the individual a copy of
their NEEDS ASSESSMENT or carer's assessment
- The assessment should be carried out in a way that
ensures THEIR INVOLVEMENT and that takes the RIGHT
AMOUNT OF TIME to capture all of their needs
- Preventative Measures (Aids)
- How the individual's care
needs might be met. This
could include:
- Led as far as possible by
the service user, or in
partnership with a
professional, and focuses
on the outcomes they want
to achieve
- Changing Role
of Professionals
- Control has
moved from the
professional to
the service user
- The
professional
must:
- Be sensitive and non-judgemental
- Listen to the individual
- Empower the individual to take control
- Empower the individual to take their own decisions
- Provide the individual with relevant information
and allow them to make their choice and their
decision, without compromising safeguarding
issues
- Be sensitive and non-judgemental
- The individual:
- Will feel their judgements are valued
- Will respond to the professional in a positive way
- Will make decisions for themselves
- Will feel their judgements are valued
- The
professional
must:
- Control has
moved from the
professional to
the service user
- Personal
Budgets
- 1.1 Definition of
Personalisation
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