CTEC - UNIT 6 Learning Objectives 1.1/1.2 Personalisation and person-centred approach to care

Carina Storm
Mind Map by Carina Storm, updated more than 1 year ago
Carina Storm
Created by Carina Storm almost 5 years ago
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CTEC CTEC - Health and Social Care Mind Map on CTEC - UNIT 6 Learning Objectives 1.1/1.2 Personalisation and person-centred approach to care, created by Carina Storm on 09/28/2015.

Resource summary

CTEC - UNIT 6 Learning Objectives 1.1/1.2 Personalisation and person-centred approach to care
1 Learning Outcome 1: Understand personalisation in health and social care
1.1 1.1 Definition of Personalisation
1.1.1 Defined by die Department of Health as 'every person who receives support, whether by statutory services or funded by themselves, will have choice and control over the shape of the support in all care settings'.
1.1.2 Personalisation means recognising that in order to put the service user at the centre of care, the following factors needs to be considered so that individual needs can be met fully:
1.1.2.1 Preferences
1.1.2.2 Wishes
1.1.2.3 Aspirations
1.1.2.4 Individual Strengths
1.1.3 It is a PRO-ACTIVE approach
1.2 What PERSONALISATION means to individuals:
1.2.1 Addressing Needs
1.2.2 Control
1.2.3 Independence
1.2.4 Participation
1.2.5 Choice
1.2.6 Preferences
1.2.7 Meeting Aspirations
1.2.8 Empowerment
1.3 1.2 Key Features of Personalisation
1.3.1 Personal Budgets
1.3.1.1 An agreed amount of money that is used to carry out or deliver certain aspects of provision set out in an individual's support plan.
1.3.1.1.1 All people who are eligible for social care and support should have access to a personal budget with the intention that they could use it to exercise:
1.3.1.1.1.1 Choice
1.3.1.1.1.1.1
1.3.1.1.1.2 Control
1.3.1.1.1.2.1 in meeting their agreed social care outcomes
1.3.1.1.2 A MEANS-TESTED cash payment made in place of regular social service
1.3.1.1.2.1 There are two ways that a personal budget may be taken by an individual:
1.3.1.1.2.1.1 Direct Payments
1.3.1.1.2.1.1.1 Direct cash payment held by:
1.3.1.1.2.1.1.1.1 A person
1.3.1.1.2.1.1.1.1.1
1.3.1.1.2.1.1.1.2 Or where they lack mental capacity to look after themselves, by an authorised or nominated person, usually a:
1.3.1.1.2.1.1.1.2.1 Carer
1.3.1.1.2.1.1.1.2.2 Family Member
1.3.1.1.2.1.1.1.2.3 Friend
1.3.1.1.2.1.1.1.2.4 Independent advocate identified by the local authority
1.3.1.1.2.1.1.1.2.5 Individuals are given responsibility for making decisions; and can spend the money as they please as long as it relates to their support plan.
1.3.1.1.2.1.1.1.3 Individuals who are eligible for a community care service can choose to receive an agreed amount of money from social care instead of having care provided for them, so that they can arrange their own care. This include services such as:
1.3.1.1.2.1.1.1.3.1 Home Care
1.3.1.1.2.1.1.1.3.2 Respite Care
1.3.1.1.2.1.1.1.3.2.1 Individuals receiving this cash payment is responsible for spending their budget appropriately and must keep ACCURATE RECORDS to demonstrate this.
1.3.1.1.2.1.1.1.3.2.1.1 This budget may not be used for payment of:
1.3.1.1.2.1.1.1.3.2.1.1.1 Their own partner (unless there is absolutely no other alternative)
1.3.1.1.2.1.1.1.3.2.1.1.2 Long-term permanent residential care
1.3.1.1.2.1.1.1.3.2.1.1.3 Services provided by Social Services
1.3.1.1.2.1.1.1.3.3 Day Services
1.3.1.1.2.1.2 Managed Accounts
1.3.1.1.2.1.2.1 This account is managed by the local authority in line with the person's wishes. May include payments for:
1.3.1.1.2.1.2.1.1 Community Care Services
1.3.1.1.2.1.2.1.2 Services commissioned by the local authority
1.3.1.1.2.1.2.1.2.1 Direct Service Provision
1.3.1.1.2.1.2.1.2.2 Services from non-government providers, such as:
1.3.1.1.2.1.2.1.2.2.1 Private Companies
1.3.1.1.2.1.2.1.2.2.2 Charities
1.3.1.1.2.1.2.1.3 As with direct payments, any service user who uses the option of managed account can use the available sum to pay for services of choice, although a managed account does not offer the same level of user choice and control as a direct payment.
1.3.2 Co-Production
1.3.2.1 Working together and collaboration between citizens and public services, such as Neighbourhood Watch or Healthy Schools to achieve valuable outcomes.
1.3.2.1.1 The idea is to EMPOWER citizens to contribute TIME, EXPERTISE and EFFORT to their local communities.
1.3.2.1.1.1 Social workers, service users and carers could develop new, local support organisations together
1.3.2.1.1.1.1 A straightforward idea, but difficult to put into practice
1.3.2.2 Co-Production in Action with Older People
1.3.2.2.1 1. Older people are involved throughout: think about who needs to be engaged
1.3.2.2.2 2. Older people feel safe to speak up and are listened to: agree how to support each other in making decisions
1.3.2.2.3 3. We work on issues that are important to older people: work together to agree these issues
1.3.2.2.4 4. It is clear how these decisions are made: agree what it is you want to be different and what success looks like
1.3.2.2.5 5. Older people's skills and experiences are used to achieve change: identify who has what skills and how to use them
1.3.2.2.6 6. Meetings, materials and venues are accessible: there are different ways to be involved and heard
1.3.2.2.7 7. Take action - just do it! Don't wait until you're ready to co-produce, just make a start
1.3.2.2.8 8. Progress is evaluated by looking at the changes in people's lives
1.3.3 Choice and Control
1.3.3.1 1. Personalisation gives individuals more choice and control
1.3.3.2 2. Supporting and enabling them to make their own decisions about where and how care is provided
1.3.3.2.1 To live a full and independent life
1.3.3.3 3. Individuals may decide that they need to have better:
1.3.3.3.1 Housing Options
1.3.3.3.2 Person-centred support plans
1.3.3.3.3 Personal Budgets
1.3.3.3.4 Support in the form of a personal assistant
1.3.4 Self-assessment of Needs
1.3.4.1 Led as far as possible by the service user, or in partnership with a professional, and focuses on the outcomes they want to achieve
1.3.4.1.1 The individual works with the professional to look at:
1.3.4.1.1.1 Circumstances
1.3.4.1.1.2 Situation of the Individual
1.3.4.1.1.3 Needs of the Individual
1.3.4.1.1.4 Carers
1.3.4.1.1.5 Family Members
1.3.4.1.1.6 Others providing informal support
1.3.4.1.2 The local authority will decide if the person is eligible for:
1.3.4.1.2.1 Long-term social care support
1.3.4.1.2.1.1 This is called an INDICATIVE PERSONAL BUDGET
1.3.4.1.2.2 How much money they will need
1.3.4.2 The assessment will collect information about:
1.3.4.2.1 How the individual's care needs might be met. This could include:
1.3.4.2.1.1 Preventative Measures (Aids)
1.3.4.2.1.1.1 Devices to open jars
1.3.4.2.1.2 Home Adaptations
1.3.4.2.1.2.1 Handrails
1.3.4.2.1.3 Support available in the community
1.3.4.2.1.3.1 The assessment should be carried out in a way that ensures THEIR INVOLVEMENT and that takes the RIGHT AMOUNT OF TIME to capture all of their needs
1.3.4.2.1.3.2 If they have a friend or family member looking after them as an unpaid carer they can have their own carer's assessment to see if they can carry on with their role
1.3.4.2.1.3.3 The local authority must give the individual a copy of their NEEDS ASSESSMENT or carer's assessment
1.3.5 Changing Role of Professionals
1.3.5.1 Control has moved from the professional to the service user
1.3.5.1.1 The professional must:
1.3.5.1.1.1 Be sensitive and non-judgemental
1.3.5.1.1.2 Listen to the individual
1.3.5.1.1.3 Empower the individual to take control
1.3.5.1.1.4 Empower the individual to take their own decisions
1.3.5.1.1.5 Provide the individual with relevant information and allow them to make their choice and their decision, without compromising safeguarding issues
1.3.5.1.2 The individual:
1.3.5.1.2.1 Will feel their judgements are valued
1.3.5.1.2.2 Will respond to the professional in a positive way
1.3.5.1.2.3 Will make decisions for themselves
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