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Cultural Diversity

Description

Fundamental Dimensions of Cultural Diversity
Fatima Ahmed0327
Mind Map by Fatima Ahmed0327, updated more than 1 year ago
Fatima Ahmed0327
Created by Fatima Ahmed0327 over 6 years ago
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Resource summary

Cultural Diversity
  1. Fundaments
    1. High/Low Context way of communicating
      1. Relation Centered
        1. 1)Asian, 2)Latin American, 3)Middle Eastern
          1. High Context
            1. Non verbal
              1. Save face
                1. Maintain social harmony
                  1. Convey meaning
                  2. In Support: Don Locke
                    1. In Support: Puerto Ricans
                2. Task Centered
                  1. 1) European, 2) Scandinavian, 3) North American
                    1. Low context
                      1. Verbal, Logical and clear
                        1. Thoughts
                          1. Ideas
                            1. Feelings
                    2. Individualism
                      1. Relation Centered
                        1. 1) Asian 2) Latin American 3) Middle Eastern
                          1. Collectivist culture
                            1. tight social frameworks
                              1. welfare of the organization is important
                                1. Disregard personal sucesss
                                  1. Ex :Pepsi Co.
                              2. Task Centered
                                1. 1) European 2) Scandinavian 3) North American
                                  1. Individualistic culture
                                    1. own interests
                                      1. deal of freedom
                                        1. personal success.
                                  2. Power distance
                                    1. Relation Centered
                                      1. 1) Asian, 2) Latin American, 3) Middle Eastern
                                        1. High power distance
                                          1. power is distributed unequally
                                            1. Status
                                              1. Rank
                                                1. respect those in high positions
                                          2. Task Centered
                                            1. European Scandinavian North American
                                              1. Low power distance
                                                1. downplay differences in power
                                                  1. Employees are more comfortable approaching and challenging their superiors
                                                    1. difficult to work together
                                              2. Uncertainty Avoidance
                                                1. Relation Centered
                                                  1. Asian, Latin American, Middle Eastern
                                                    1. Low
                                                      1. value tradition and formal rules
                                                        1. less tolerance for different ideas
                                                    2. Task Centered
                                                      1. European Scandinavian North American
                                                        1. High
                                                          1. Take risks
                                                            1. tolerant of behavior that differs from the norm
                                                      2. Masculinity
                                                        1. Relation Centered
                                                          1. Asian, Latin American, Middle Eastern
                                                            1. masculine
                                                              1. gender roles are highly differentiated
                                                                1. focus on team competence
                                                                  1. training
                                                                    1. use of up-to-date methods
                                                                    2. highly concerned with individual success:
                                                                      1. responsible jobs
                                                                        1. better training
                                                                  2. Task Centered
                                                                    1. European Scandinavian North American
                                                                      1. feminine
                                                                        1. concerned about members’ feelings
                                                                          1. gender roles are more similar
                                                                            1. focus more on collective concerns
                                                                              1. cooperative problem solving,
                                                                                1. maintaining a friendly atmosphere
                                                                                  1. good physical working conditions
                                                                          2. Future Orientation
                                                                            1. Relation Centered
                                                                              1. Asian, Latin American, Middle Eastern
                                                                                1. long-term orientation
                                                                                  1. work on long-range goals
                                                                                    1. work hard
                                                                                2. Task Centered
                                                                                  1. European Scandinavian North American
                                                                                    1. short-term orientation
                                                                                      1. look for quick payoffs
                                                                                        1. consider short-term goals
                                                                                3. Intercultural Competence
                                                                                  1. Become Culturally Literate
                                                                                    1. Develop Constructive Attitudes
                                                                                      1. View Diversity as an Opportunity
                                                                                        1. Avoid Ethnocentrism
                                                                                        2. Adapt Your Behavior
                                                                                          1. Don’t Condescend
                                                                                            1. Create Dialogue
                                                                                          2. Ethical Issues
                                                                                            1. Ways of Respnding
                                                                                              1. Avoiding
                                                                                                1. Accommodating
                                                                                                  1. Forcing
                                                                                                    1. Educating–Persuading
                                                                                                      1. Negotiating–Compromising
                                                                                                        1. Collaboration–Problem Solving
                                                                                                        2. Bribes/ Payoffs
                                                                                                          1. Favoritism
                                                                                                            1. Solution
                                                                                                              1. Universal Code
                                                                                                                1. Caux Round Table Principles for Business
                                                                                                                  1. A code Developed by business leaders in Japan, Europe, and the United States
                                                                                                                    1. ethics based on ideals from both East Asia and the West
                                                                                                                      1. Communication-related principles
                                                                                                                        1. treating all employees with honesty and dignity
                                                                                                                          1. listening to employee suggestions
                                                                                                                            1. dishonest means of acquiring commercial information
                                                                                                                              1. avoiding industrial espionage
                                                                                                                                1. dealing with all customers fairly
                                                                                                                                  1. avoiding discriminatory practices
                                                                                                                            2. Ask questions from yourself :make the best possible decision
                                                                                                                              1. How morally significant is this situation?
                                                                                                                                1. Is there home culture consensus regarding the issue?
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