Non-verbal communication

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Jack Webb
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taylorja18
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Jack Webb
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Non-verbal communication
  1. Eye contact-Argyle
    1. Aim-To see how interrupting eye contact affects conversation
      1. Method-Pairs of participants were observed having conversations and half of the conversations had one participant wearing dark classes so there was no eye contact and the other half had no dark glasses
        1. Results-When one of the participants wore dark glasses, there were more pauses and interruptions than when dark glasses were not worn
          1. Conclusion-Eye contact is important in ensuring the smooth flow of conversation
            1. Evaluation- High ecological validity
            2. Gestures-Lynn and Mynier
              1. Aim-To see the effect of gestures used by waiters and waitresses on the tipping behaviour of customers
                1. Method-While taking oders from customers, they were told to either stand upright or squat down to the customers level
                  1. Results-When they squatted down, they received bigger tips compared to standing upright
                    1. Conclusion-The gesture of squatting will have an effect on tipping behaviour
                      1. Evaluation-low ecological validity, high ecological validity, low demand characteristics
                      2. Argyle and Dean
                        1. Aim-to see if sex affects personal space
                          1. Method-one at a time, participants were asked to have a conversation with another person who was actually a confederate. sometimes the confederate was of the same sex or the opposite and the confederate sat at difference distances and stared into the participants eyes
                            1. Results-the participants broke eye contact with the opposite sex
                              1. Conclusion-We prefer to have a greater amount of personal space between ourselves and the opposite sex during normal conversation
                                1. Evaluation-Ethical issues, low demand characteristics, high population validity
                                2. Fisher
                                  1. Evaluation-Lacks poplulation validity, extraneous variables, ethical issues
                                    1. Conclusion-touch can have an unconscious and positive effect
                                      1. Results-When asked, the students who were touched were more positive towards the library and librarian. Most didn't realise they had been touched though.
                                        1. Method-male and female students in a library were handing books and for half of them the librarian touched their hand and for the other other they didn't
                                          1. Aim-to see the effect of touch on people's attitudes
                                          2. Willis
                                            1. aim:to see if age has an effect on personal space
                                              1. method: they observed 800 people in different social situations and recorded the personal space they left between themselvees
                                                1. Results: They found people of similer ages tended to be closer together than people who were younger or older than them
                                                  1. Conclusion: Age difference has an effect on personal space
                                                    1. Evaluatation: large sample variety of areas so we can generalise results to be true. but has extranious vairibles
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