427305
Description
Mind Map by Giulietta Swift, updated more than 1 year ago
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Created by Giulietta Swift
over 11 years ago
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Email Etiquette
- Use an appropriate subject line
- Follow the agreed policy in your business
- Check the message before hitting send
- Include a signature
- Be polite
- Write in plain English
- Don't use ALL CAPS - it's like shouting
- Only reply all if it is really necessary
- Use attachment file types that can be opened by all - e.g. pdf
- Use cc and bcc appropriately
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