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Mind map

Email Etiquette

Giulietta Swift ICT English

Mind map on email etiquette: subject lines, politeness, plain English and cc and bcc use

Mind map: Email etiquette

Map content

Email Etiquette

  1. Use an appropriate subject line

  2. Follow the agreed policy in your business

  3. Check the message before hitting send

  4. Include a signature

  5. Be polite

  6. Write in plain English

  7. Don't use ALL CAPS - it's like shouting

  8. Only reply all if it is really necessary

  9. Use attachment file types that can be opened by all - e.g. pdf

  10. Use cc and bcc appropriately

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Description
ICT (Software) Mind Map on Email Etiquette, created by Giulietta Swift on 09/12/2013.
Created by
Giulietta Swift
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