How to Win Friends & Influence People

Description

Dale Carnige Book
Tiago Ern
Mind Map by Tiago Ern, updated more than 1 year ago
Tiago Ern
Created by Tiago Ern over 7 years ago
12
0

Resource summary

How to Win Friends & Influence People
  1. Beehive
    1. don't kick
      1. 0,1% better then before
        1. 300 spartans
          1. payed to solved difficulty
            1. get rid of flatery p.
              1. avoid acute angle
              2. Secret
                1. feeling of importance
                  1. honest appreciation
                    1. Dog
                      1. fishworms
                      2. Eager want
                        1. Own Desire
                          1. rent negotiaiton
                            1. other p. viewpoint + my own
                              1. customer buys not being sold
                                1. customer greatfull from your product
                                  1. don't criticize
                                  2. P. to Like U SMILE
                                    1. Dog no effort
                                      1. Genuine interest in other P.
                                        1. cabeça vazia oficina
                                          1. Love my audience
                                            1. Be greatful
                                              1. do to others
                                                1. have fun doing it
                                                  1. regulate action indirectly regulates feeling
                                                    1. Listener
                                                      1. P. names
                                                        1. think terms of other
                                                        2. change subject & give honest appreciation
                                                          1. Hatred is ended ONLY BY LOVE
                                                            1. other to talk
                                                            2. WIN P. TO MY WAY
                                                              1. best of an argument is to avoid it
                                                                1. precise understanding not judge
                                                                2. welcome disagreement / conflicts
                                                                  1. distrust 1st impression
                                                                    1. temper
                                                                      1. bridges
                                                                        1. common areas
                                                                          1. honest
                                                                            1. I know nothing
                                                                      2. b right only 55% of time
                                                                    2. Men must be taught as U taugh them not
                                                                      1. help find his way
                                                                        1. friendly way
                                                                          1. cooperative
                                                                            1. eye opener
                                                                            2. words/phases: appears to me @ present; I apprehend; I imagine; I appreciate; you improved immeasurably; do your best; proud of you
                                                                              1. fact i trust you will not lose sight of; You with your knowledge/talent/quality/eager; your suggestion; your guidance; your consultive word; learn new steps; faith in your ability to do it
                                                                              2. oppinion of him not of me
                                                                                1. wrong: admit it quickly COURAGE
                                                                                  1. socrates: enphasis things agreed
                                                                                    1. get yes answers
                                                                                      1. accepting open attitude
                                                                                        1. organisms are forward moving
                                                                                        2. contrast bias
                                                                                          1. ocean remains below river and mountains
                                                                                            1. on the shoulders of giants
                                                                                              1. let the others have the idea
                                                                                          2. Overyone else's best Interrests
                                                                                            1. nobler motives
                                                                                              1. dramatize ideas
                                                                                              2. man of word honor the contract
                                                                                                1. make a tangible challenge
                                                                                                  1. stimulate desire to excel
                                                                                                    1. stimulate competition
                                                                                                2. Leader
                                                                                                  1. change but to AND
                                                                                                    1. 1st compliment / 2nd find fault indirectly
                                                                                                      1. 1st own mistakes / 2nd avoid criticizm
                                                                                                        1. No one likes to take orders
                                                                                                          1. what you think of this?
                                                                                                            1. involve the other as part of the decision making / clause built together in the contract
                                                                                                            2. do you think this could work?
                                                                                                              1. feeling of importance
                                                                                                                1. let him save his reputation
                                                                                                                  1. fine reputation to live up to
                                                                                                                    1. fault is easy to correct
                                                                                                                    2. ask questions instead
                                                                                                                    3. inversion technique
                                                                                                                      1. effctive guideline to be happy about it
                                                                                                                        1. be sincere + praise improvement
                                                                                                                          1. know what you want
                                                                                                                            1. know what other want
                                                                                                                              1. benefits other gets
                                                                                                                                1. match benefits to actions
                                                                                                                                  1. make request and convey idea of benefit
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