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Motivation and Resistance
Description
Mind Map on Motivation and Resistance, created by catriona.larkin on 02/05/2013.
Mind Map by
catriona.larkin
, updated more than 1 year ago
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Created by
catriona.larkin
almost 11 years ago
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Resource summary
Motivation and Resistance
Reasons for Resistance
Personal:
self-interest, lack of trust, misunderstanding of change, low tolerance of change
Organisational
Technical, political, cultural
1. Motivating Change
Creating Readiness
sensitise orgs to change pressure
reveal discrepencies
convey positive change expectations
Overcoming resistance
empathy & support
communication
participation & involvement
2. Creating a Vision
stable core ideology
constructing envisioned future
provides valued direction
3. Developing Political Support
assessing change agent's power
identifying key stakeholders
different tools
influencing stakeholders
4. Managing Transition
creating plan for activites
commitment plannin
change management structures
learning
without this - difficultly functioning change
5. Sustaining Momentum
providing resources for change
developing new competencies & skills
reinforcing new behaviours
staying the course
Implications for Managers
Recognise gap between change announcement and employee reactions
Different people will progress at different rates/ways
Change managers need to experience it at the same time as employees
Readings
Kotter's 8 steps
Ford & Ford
Resistance is good feedback
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