After Sales

Description

After Sales Key topics
linda scuccimarri
Mind Map by linda scuccimarri, updated more than 1 year ago
linda scuccimarri
Created by linda scuccimarri over 7 years ago
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Resource summary

After Sales
  1. Service
    1. Time Management
      1. Open
      2. Warranties
        1. Policies
          1. Refunds
            1. Exchanges
            2. Brand Image
              1. Reliability
                1. Confidence
                  1. Trust
            3. Policies
              1. Consumer Protection Board
                1. Consumer Rights
                2. Company
                  1. Procedure
                3. Communication
                  1. Customer
                    1. Bond
                      1. Relations
                        1. Strengthen
                      2. Positive
                      3. Feedback
                        1. Listen
                          1. Alternatives
                            1. Support
                            2. Confidence
                          2. Loyalty
                            1. Brand Image
                              1. Retention
                                1. Shift
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