Considered the starting point
for marcom decisions
Allows for precise delivery of
marketing communications to
targeted markets
Prevents wasted coverage
to people falling outside
the targeted market
Measurable Consumer
Characteristics
Behaviourgraphics
- Describes how people behave with
respect to a particular product
category of class of related products.
- Assume that the best predictor of
future behaviour is past behaviour.
E.g Online behavioural
targeting (tracks the
online site selection of
users to as to enable
advertisers to serve
targeted ads. ---> Leads
to privacy concerns.
Psychographics
Describes aspects of consumers'
psychological make-ups and lifestyles as
they relate to buying behaviour in a
particular product cataegory
E.g Attitudes,
Values,
Motivations
Customised psychographic profiles
- Customised to the clients specific product
category.
- Contain questionnaire items related to unique
characteristics of the product category.
General purpose psychographic profiles -
'Off the shelf' psychographic data from
services that develop psychogrpahic
profiles of people independently of any
particular product or service.
Demographics
(Major Aspect
Examples)
1. Age structure of
the population
2. Change in
household composition
3. Ethnic Population
Developments
Geodemographics
Consumers who
reside within
geographic clusters
such as zip codes or
neighbourhoods also
share demograpic and
lifestyle similarities
Choosing a targeting
method
How difficult to obtain data
about the characteristic to be
used in targeting consumers
How predictive is the characteristic
of consumer choice behaviour