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Mind map

LG16 Communicating with adults

Lynn Campbell K319 Adulthood, ageing and the life course English

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LG16 Communicating with adults

  1. Models

    • Transmission Shannon & Weaver
    • Bowman: constructivist - beliefs, values, genetics, emotions
    • Egan's model 1986
      • 1. develop relationship
        • 2. Introduce new perspective
          • 3. Goal setting
  2. Eby & Gallagher 2008

    • comm is tool for doing job ethically and accountably
  3. Process in which participants create & share information..mutual understanding

    • Rogers 1995
  4. Cameron 2004

    • 3 problem areas
      • effective communication
      • power
      • skill
    • reflection key
  5. woolhead tu or vous

    • forms of address, privacy, feeling valued, choice
  6. trethvick 2005

    • empathy important
  7. isaacs 2005

    • listen
  8. Katz 2000

    • body language
    • non verbal cues
      • pitch & tone
        • specialist language in healthcare

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K319 Adulthood, ageing and the life course Mind Map on LG16 Communicating with adults, created by Lynn Campbell on 20/05/2017.
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Lynn Campbell
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