Organisational Behaviour

Mỹ Đan Phạm
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Summary of course

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Mỹ Đan Phạm
Created by Mỹ Đan Phạm over 5 years ago
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Organisational Behaviour
1 Culture
1.1 What is culture?
1.2 Where can it be find?
1.2.1 Observable symbols & layout
1.2.2 Communication
1.2.3 Practice & behaviours
1.2.4 Values/beliefs
1.3 Different views
1.3.1 Integrationist
1.3.2 Differentiationist
1.3.3 Critical
2 Change
2.1 Why
2.1.1 External forces
2.1.2 Internal forces
2.2 What
2.2.1 Evolutionary
2.2.1.1 Small & Slow
2.2.1.1.1 Adaptive (planned)
2.2.1.1.2 Transitory (unplanned)
2.2.2 Revolutionary
2.2.2.1 Big & Fast
2.2.2.1.1 Systemic (planned)
2.2.2.1.2 Chaotic (unplanned)
2.3 Who
2.3.1 Right skills
2.3.2 Right knowledge
2.3.3 Right attitude
2.4 How
2.4.1 One-off
2.4.1.1 Unfreeze
2.4.1.1.1 Education
2.4.1.1.2 Participation
2.4.1.1.3 Coercion
2.4.1.1.4 Change staff
2.4.1.2 Implement
2.4.1.3 Refreeze
2.4.1.3.1 Burn bridges
2.4.1.3.2 Evidence stream
2.4.1.3.3 Rites of passage (use of formal rituals)
2.4.1.3.4 Socialising
2.4.2 Ongoing
2.5 Silent Killers
2.5.1 Top-down mgmt
2.5.2 Unclear strategy/conflict priorities
2.5.3 Ineffective senior team
2.5.4 Poor vertical communication
2.5.5 Poor coordination accross
2.5.6 Inadequate skills at lower levels.
2.6 Organisational Fitness Profiling (OFP)
2.6.1 Engage leadership
2.6.2 Compelling business direction
2.6.3 Effective mgmt team
2.6.4 Open dialogue (feedback)
2.6.5 Coordination
2.6.6 Lower down leadership
3 Power & Politics
3.1 First dimention
3.1.1 Mobilises (scared, valued) resources
3.2 Second dimension
3.2.1 Use processes to sideline conflict
3.2.1.1 Participation
3.2.1.2 Agedna
3.2.1.3 Rules
3.3 Third dimension
3.3.1 Use meaning
4 Strategy & Structure

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