The ability of customers to
influence the price an organisation
can charge for its products/services
A buyer's purchases are a high
proportion of the supplier's total
business or represent a high proportion
of total trade in that market
A buyer makes low profit
Quality of purch. is
unimportant or delivery
timing is irrelevant
There are similar alternative
products available from
other suppliers
Supplier Power
The ability of an organisation's
suppliers to demand higher
prices for products/services
Degree to which switching costs apply
and substitutes are available
Extent to which products offered have a
uniqueness of brand, technical performance
or design not available elsewhere
Presence of one or two dominant
suppliers controlling prices
Competitive Rivalry
Competition for customers can lead to price
wars, driving down prices and forcing high
expenditure on marketing/innovation
Number and relative strength of
competitors. Competition in a market can
range from perfect competition to monopoly
Perfect competition: the situation prevailing in a
market in which buyers and sellers are so numerous
and well informed that all elements of monopoly are
absent and the market price of a commodity is
beyond the control of individual buyers and sellers.
Monopoly: Single organisation
offering good/service. Can demand
any price as no competition
Rate of growth. Where the market is
expanding, competition is low key
If buyers can switch easily between
suppliers, competition is keen
Where high fixed costs are involved companies will
cut prices to marginal cost levels to protect volumes,
and drive weaker competitors out of the market
If the exit barrier (i.e. the cost of leaving the market)
is high, companies will hang on until forced out,
thereby increasing competition and depressing profit
New Entrants
The relative ease of entry
into the market for new
companies or products
Substitutes
If a lot of substitutes exist, prices
must be kept down to deter customers
for opting for those substitutes
Substitutes refer to alternative options, such as train
travel or bus travel, rather than brands of smartphone