Flashcards
PROF. AND ETHICS - BUSINESS STUDIES CHAPTER 2
Flashcards do conjunto (27)
- 1What is professionalism ?the manner of econducting and executing tasks with the highest commitment to effective + efficient execution, personal integrity and respect for all parties involved.
- 2What is professionalism ? (3)- The way a person acts,work,dress and generally conducts his work life with enthusiasm and comittment
-The values and ethics of an organisation - acceptable and profesionnal behaviour
-always considers the consequences of actions and decisions
-tells values of the person+organisation - 3What is the importance of professional ? (4)-businesses must specify what behavior is acceptable, unethical and unprofessional.
-must build prof. behaviour through organisational culture to establish common values and has a code of ethics.
-the way an employee acts will create a certain image of the business.
-behaviour should build or strengthen relationships. - 4Elements + principles of prof. ?dont know yet
- 55 principles of professionalism?-working enviornment
-respect
-image
-communication
-actions - 6Working environment?-Business must create environment without prejudice + discrimination
-neat + promote image of business
-Customers must feel safe + comft. to discuss confidential issues. - 7Image?-employees must be neat = well groomed, neat, dressed appropriately.
- 8Respect?-respect others
-respect culture, beliefs, gender + qualification
-freedom to discuss ideas and be themselves. - 9Actions?- act + professional behaviour to customers + colleagues.
-have theory understanding
-behave according to code of conduct
-take pride in work - 10Communication?-communicate in a clear manner
-use name + surname
-turn of cell in meetings
-no foul language
-give constructive feedback - 11What are ethics?-the human values -> how one should live
-what is seen as correct behaviour
-doing what is right and what is wrong. - 12What are ethical theories?diff theories on what is right + wrong
- 13What are the 4 theories?-utilitarian
- consequence based
-principle based
-narrative - 14Utilitarian theory?For the good of the greatest num of people
- 15Consequence based theory?-only way to judge behaviour if it is right is to look at the consequence of the action.
- 16Principle based theory?- ones principles or values will determine whether the action is right or wrong.
- 17Narrative based theory?-stories are used to highlight the difference between right + wrong.
- 18What is moral absolutism?- only one ethical solution to any problem.
- 19What is Moral Relativism?-Believes solution to problem will depend on the situation and who is involved.
- 20Business ethics :- every employee must ensure they do the right thing
-must have organisational culture which encourages ethical behaviour + punishes unethical behaviour.
-management must set an example
-not complying with legislation = negative publicity. - 21The king code and new companies act does what>Gives guidelines for ethical + transparent behaviour
-must establish ethical comittee
-report unethical behaviour. - 22What is whistle blowing?reporting unethical behavior
- 23Examples of unethical behaviour? (9)-missappropriate funds,
-inapp gifts,
-racism/sexisim
-stealing
-nepotisim
-poor working conditions
-sexual harrasment
-misrepresentation
-financial misconduct - 24Steps to introduce ethical business practice? (7)- have code of ethics and code of conduct to explain expected behaviour
-ensure emp. are trained +aware of codes
-encourage managem. to set example.
-identify causes of unethical behav.
-decide how unethical situ. are dealt with
-reward good behaviour
-ensure code of conduct is explained. - 25Advantages of business ethics are?(5)-Business will stay within boundary of the law
-cannot ignore issues that may involve illegal activities.
-improves teamwork and productivity
-it helps employees to feel secure in thier actions
-improve relationships. - 26Code of ethics ?-umbrella concept defining the morals and principles and values .
- 27Code of conduct?expected behaviours and proper business practice
-uncludes values such as professionalism, social justice, integrity, human rights etc
Informações
- Descrição
- Grade 10 Business Studies FlashCards sobre PROF. AND ETHICS - BUSINESS STUDIES CHAPTER 2, criado por Danica Doliveira em 07-06-2015.
- Criado por
- Danica Doliveira · jun 2015
- Atualizado
- 19 fev 2016
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