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Luz Melissa Mart Business Correspondence Tecnico Auxillar Espanhol 8 flashcards

Flashcards do conjunto (8)

1What is a Business Letters?Business letters may be defined as a media or means through which views are expressed.
2What are the inner features of a business letter?Simplicity, clarity, accuracy, completeness, relevance, neatness, courtesy. Applying all these features, a business letter is written.
3What are the outer features?Refers to the appearance of the letter. Such as, quality of paper, color of the paper, size of the paper, folding of letter, envelope.
4Mentions some parts of the business letters.Some parts are:
1- The letterhead.
2- The date.
3- The saludation.
4- The Message.
5- The signature.
5What is Business correspondence?Is the exchange of information in a written format for the process of business activities.
6How should be the language of a commercial document?Should be clear, concise, coherent and grammatically correct.
7Mentions and explain two types of business correspondence.1- Email: is the least formal method of business communication, usually done in a conversational style.
2- Memorandum: used for internal communication and addressed to other employees within an organization.
8What is the importance of business correspondence?Business correspondence is important because it enables a business to maintain a proper relationship with its stakeholders and constumers.