Flashcards
Initiation Process Group
Flashcards do conjunto (30)
- 1Initiation4.1 - Integration: Develop project charter
13.1 - Stakeholder: Identify the stakeholders - 2Process Group Objectives- Align stakeholders' expectations
- Inform the project objectives and scope to the stakeholders
- Discuss stakeholders' involvement to reach the project objective and meet expectations. - 3What is done in this process group- The initial scope is defined
- The initial financial resources are compromised
- The stakeholders are identified
- The PM is assigned (if that didn't happen before) - 4Benefits of applying the processes from this group- Only projects aligned with the organization strategic objectives are authorized
- involving stakeholders at an early stage increases their satisfaction throughout the process and ensures the deliverables produced will be accepted since alignments were done from the very beginning, thus increasing the chances for project success - 5Phased projects and this process groupWhen a project is being conducted in phases, the initiating processes are applied in each phase, aiming to review if what was defined initially is still applicable
- 6Process: Develop project charter Knowledge area: IntegrationIs the process in which a document is issued authorizing the project existence and the PM to apply organizational resources to it.
- 7Benefits of the develop project charter process- ensures the project objectives are aligned to the organizational strategic ones
- formally registers de project (project birth certificate)
- demonstrates organizational commitment to the project - 8Develop project charter inputs- Business documents (Business case and Project Benefits Management Plan)
- Agreements
- OPAs
- EEFs - 9Develop project charter tools and techniques- Expert Judgment
- Data Gathering (brainstorming, focus groups, interviews)
- Interpersonal and team skills (facilitation, communication, conflict management)
- Meetings - 10Develop project charter outputs- Project charter
- Assumptions Log - 11Process: Identify the Stakeholders Knowledge area: Stakeholders managementThe process to identify and analyze documents that express their interests, involvement, influence, and impact to project outcomes. Stakeholders' satisfaction must be considered a project objective and managed closely.
- 12Keys to successfully manage stakeholders' expectations and engage them- Communicate continuously
- make this process iterative, at least when: the project moves phases, stakeholders change, when the organization or community changes. - 13Adaptive/Agile stakeholder management characteristics- adaptive teams are in touch directly to the stakeholders so the decisions can be made faster and more efficiently
- increased transparency
- mitigate risks
-increased satisfaction - 14Stakeholder Identification inputs- Project charter
- Business documents (BC and Project benefits management plan)
- Project management plan (communications and engagement plans)
- EEFs
-OPAs
- agreements
- project documents (requirements, cases log) - 15Stakeholder Identification Tools and Techniques- Expert judgment
- Data Gathering (interview and brainstorm)
- Data analysis (stakeholders analysis)
- Data representation
- meetings - 16Stakeholder Identification Outputs-Stakeholders' log
- Change requests
- project plan updates
- project documents updates - 17When to start identifying the stakeholdersIt starts before and even during the project charter development and approval. But it's an iterative process and it's performed throughout the project. Therefore, plans and documents should be reviewed based on this constantly and It's important to have a structured approach to identify, prioritize and engage stakeholders, as they can influence project outcomes.
- 18Emerging tendencies and practices to stakeholders' engagement-Identifying all the stakeholders, not only employees, providers, actionists, guaranteeing that all team members are involved in engaging them
- Review the stakeholders' community when reviewing project risks
- Bring the most affected stakeholders close to the project, as part of the project team, to create a partnership
- capture the value of real and effective engagement (positively and negatively, that meaning, highlight the benefits and counterparts of engaging or not). - 19An important observation of the inputs to identify the stakeholdersThe project management plan (communications and engagement plans) aren't available for the initial stakeholders' analysis and mapping. But as soon as they are developed they are important sources to consult to review the initial stakeholders' log.
- 20Data analysis tool for identifying stakeholdersresults in a stakeholders list with relevant info, such as job function, hierarchical position within the project, support level to the project, interest in the project info, legal or moral rights and property, knowledge and other types of contributions
- 21Data representation for identifying stakeholdersMapping the stakeholder by categorizing them based on various criteria
- 22Types of data representation-power x interest/influence/impact matrix
- Stakeholders' cube
-relevance model
-Influence direction
-prioritization - 23Stakeholders' identification tool: data representation Method: power x interest/influence/impact matrixfor small, not complex projects compares the power level against their level of authority, concern to the results of the project, the ability to influence the project outcomes
- 24Stakeholders' identification tool: data representation Method: Stakeholders' cubeto support the development of communication strategies. It's a more refined version of the power x interest matrix, adding a third dimension for comparison
- 25Stakeholders' identification tool: data representation Method: relevance modeldescribes the stakeholders' in classes based on evaluations on their power, urgency, etc. Applicable to more complex projects
- 26Stakeholders' identification tool: data representation Method: Influence directionClassifies them accordingly to their influence over the project work or team. They can be:
-upward: senior level, project resources managers or managers from the requesting side
- downward: specialists contributing temporarily
-outward: groups outside the project. Ex: government, providers, etc
-sideward: project managers peers competing for resources or supporting the PM in the referred project - 27stakeholders' identification tool: data representation Method: prioritizationwhen you have too many stakeholders or they change frequently or the relationship is complex
- 28stakeholders' identification output: stakeholders' logdocument with info on the identified stakeholders, such as name, position within the organization, contact, role in the project, main requirements and expectations, potential to influence and a representation method for classifying them
- 29stakeholders' identification output: change requestsOn the first iteration of this process, there won't be any change requests but as the project moves forward and this process continues, new stakeholders or new information on them might generate a change on the product, project plan or project documents.
- 30stakeholders' identification output: update the project management planAt first, the project management plan won't even be created. Therfore, no updates will be required. But as the project moves forward, there might be a need to update the requirements, communication, risk and stakeholders' management plans.
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- Descrição
- key concepts involved in initiating processes
- Criado por
- kelly nascimento
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