Flashcards
Interpersonal Communication Master
Flashcards do conjunto (32)
- 1Four Need for Communication(1) Physical - improved life and health (2) Identity - identity from how we are defined (3) Social - vital to human health (4) Practical - life is easier with social support
- 2EnvironmentPhysical location, personal experience, and cultural background brought to communication
- 3NoiseAnything that interferes with the transmission and reception of a message
- 4External NoiseAnything that makes it hard to hear or listen
- 5Physiological NoiseBiological factors that interfere with the transmission and reception of a message
- 6Psychological NoiseCognitive factors that make reception less effective
- 7Quantitative CommunicationAny interaction between two people
- 8Qualitative CommunicationOccurs when people treat one another as unique individuals, regardless of context. Principles: (1) Uniqueness (2) Irreplaceable (3) Interdependence (4) Disclosure of personal information (5) Intrinsic reward to developing relationship
- 9Media RichnessThe amount and type of information that can be conveyed through a communication channel
- 10SynchronicityThe time between responses and interaction.
- 11Intercultural CommunicationThe process by which members of two or more cultures exchange messages in a manner that is influenced by their different cultural perceptions and symbol systems
- 12Co-CultureA subgroup that is part of an encompassing culture
- 13Cognitive ComplexityThe ability to construct a variety of different frameworks for viewing an issue
- 14Characteristics of Competent Communication(1) A large repertoire of skills (2) Adaptability (3) Ability to perform skillfully (4) Involvement, empathy, and perspective taking (5) Cognitive complexity, (6) Self-monitoring
- 15Self-ConceptRelatively stable set of perceptions you hold of yourself
- 16Self-EsteemPart of the self concept that involves evaluations of self-worth
- 17Self-ControlSometimes called self-regulation. Involves ability to change your thoughts, emotions, moods, impulses or performance of some task in order to achieve a personal goal or meet a social or cultural expectation
- 18Reflected AppraisalPerception of the judgments of those around him or her
- 19Significant OtherA person whose evaluations are especially influential
- 20Social ComparisonEvaluating ourselves in terms of how we compare with others
- 21Reference GroupsThe people we use to evaluate our own characteristics
- 22Cognitive ConservatismTendency to look for information that conforms to an existing self-concept
- 23Requirements for Change of Self-Concept(1) Appraisal must be from someone we see as competent to offer it (2) Appraisal must be considered highly personal (3) Must be reasonable in light of what we see about ourselves (4) Appraisals that are consistent and numerous are more persuasive
- 24Identity ManagementThe communications strategies that people use to influence how others view them
- 25Perceived SelfThe person you believe you are in moments of honest self-examination
- 26Presenting SelfA public image, the way we want to appear to others. Through face (socially approved identity) and facework (the verbal and non-verbal ways in which we act to maintain our own presenting image and the images of others
- 27Components of Self-Disclosure(1) The self as subject (2) Is intentional (3) Directed at another person (4) Is honest (5) Is revealing (6) Contains information generally unavailable (7) Gains intimate nature from context
- 28Social Penetration ModelTwo dimensions of disclosure, breadth (span of information discussed) and depth (shift to personal messages)
- 29Johari WindowFrame of everything known about you. Divided into four quadrants with know/not known to self and known/not known to others as the headings. The size of the window shifts with time and disclosure in a relationship.
- 30Benefits of Self-DisclosureCatharsis, self-clarification, self-validation, reciprocity, impression formation, moral obligation, maintenance/enhancement of relationships, social influence, or self-defence
- 31Risks to Self DisclosureRejection, negative impressions, decrease in relational status, loss of influence, loss of control, hurt the other person
- 32Alternatives to Self DisclosureSilence and secrecy, lying / the benevolent lie, equivocation ( deliberately vague or alternate meanings), hinting
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- Interpersonal Communication FlashCards sobre Interpersonal Communication Master, criado por Chela Rafferty em 18-09-2020.
- Criado por
- Chela Rafferty
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