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Description
Flashcards by ben.jw.smith, updated more than 1 year ago
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Created by ben.jw.smith
over 9 years ago
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| Question | Answer |
| What are similarities of verbal and non-verbal communication? | * Symbolic *Rule-Guided *Intentional and unintentional *Culture-Bound |
| What are the differences of verbal and nonverbal communication? | *Nonverbal is perceived as more believable *Nonverbal is multichanneled *Nonverbal is continuous |
| What is nonverbal? | Any form of communication other than words. ie. gestures, body language, pauses, tone, volume, accent, style of clothing, facial expressions, physical appearance, jewelry, etc. |
| What does multichanneled mean? | The ability to gather information from all of our senses. ie. hearing, touching, tasting, smelling, seeing |
| What are the 3 principles of nonverbal communication? | 1) Replaces verbal communication 2) Regulates interaction 3) Relationship level meanings |
| What are 3 relationship level meanings? | 1) Responsiveness 2) Liking 3) Power |
| What is responsiveness in relation to the levels of meaning? | Responsiveness involves eye contact, body language, and facial expressions |
| What does liking entail in relation to levels of meaning? | Liking indicates whether the relationship is positive or negative. |
| What does Power imply in relation to the levels meaning? | Power indicates that men can be louder and more forceful, were women sit closer and engage using eye contact more frequently |
| What are the 9 types of Nonverbal Communication? | 1) Kinesics 2) Haptics 3) Physical Appearance 4) Artifacts 5) Environmental Factors 6) Proxemics 7) Chronemics 8) Paralanguage 9) Silence |
| What does kinesics involve? | Kinesics involves body position and movement including the face (ie. slouching vs standing straight. Distance between ourselves and others) |
| What does haptics mean and how do men and women use it differently, on average? | Haptics is the sense of touch. It is the first sense to develop and the most important for healthy development. Men typically use it to convey power and control, where, women use it to convey liking and intimacy |
| How is physical appearance important to nonverbal communication? | Physical appearance is important for the initial evaluation. This is cultural specific |
| What are artifacts in relation to Nonverbal Communication? | Artifacts are personal objects (ie. clothes, tattoos, jewelry, etc) The images and paintings in a home can describe someones interests |
| How are environmental factors influential to nonverbal communication? | Environmental factors are influential because they are elements of a setting that affect how to feel. (ie. colours of a room, lighting, smell, sound, room design, music, etc) |
| What is proxemics? | Proxemics is the use of space. In nonverbal communication this can be shown by the office space an individual may have, thus implying power and status. |
| What is chronemics and what is an example? | Chronemics stands for time. People with power can keep you waiting. An example is a doctor, or simply spending a lot of time with an individual may imply friendship |
| What is paralanguage and how is it important to nonverbal communication? | Paralanguage is concerned with communication by speech. Its connection to nonverbal communication is established by clues a voice provides. (ie. whispering, which may indicate secrecy or intimacy. Shouting may indicate anger) |
| How is silence important to nonverbal communication? | Silence is culturally specific and may indicate respect, thoughtfulness, rudeness, or even punishment |
| What does minimal encouragers mean? | Minimal encouragers allows a client to speak with few interruptions or influences by the therapist. (therapist simply agrees and inputs comments that provoke the client to continue speaking) |
| What are 4 guidelines for improvement of nonverbal communication? | 1) Monitor nonverbal communication 2) Be tentative interpreting nonverbal communication 3) Adopt dual perspective 4) Use I-Language |
| What does dual perspective mean? | The ability to understand both your own and anothers perspective, beliefs, thoughts, and feelings. |
| What is a culture? | A culture is a learned and shared understanding of behaviour and significance among a group of people. |
| What is a subculture? | A subculture is a mix of shared understandings held by a group within a larger society. (ie. fast food staff, a gang, teachers, teenagers, etc) |
| What is ethnicity and how is it defined? | Ethnicity is the racial roots of which we are born from. Thus ethnicity is defined by our parents genetics and not that of the country we are born into. (ie. A Hispanic born in Canada with 2 Hispanic parents defines his ethnicity not the country.) |
| What are the characteristics of a culture? | 1) Integrated 2) A product of history 3) Changing 4) Strengthened by values 5) Influence on behaviour 6) Symbolically transmitted 7) Unique, complex, and variable |
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