Communication Final

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218 Communication Flashcards on Communication Final, created by Dyan Hillman on 15/03/2016.
Dyan Hillman
Flashcards by Dyan Hillman, updated more than 1 year ago
Dyan Hillman
Created by Dyan Hillman almost 10 years ago
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Question Answer
Communication Is about using messages to generate meanings. - Is complex process through which we express, interpret and coordinate messages w/others to create shared meaning, carry out relationships, etc.
Context 1. Physical: location 2. Social: relationship 3. Historical: With you and the person you had 4. Psychological: feelings 5. Cultural: values, tradition, beliefs
Model of Communication 1. Sending and Receiving 2. Noise and Environment 3. Channels: the medium through which messages are exchanged 4. Meanings exist
Communication Competence 1. Repertoire 2. Adaptability 3. Ability to Perform Skillfully 4. Involvement 5. Empathy/Perspective Taking 6. Cognitive Complexity 7. Self-monitoring: paying attention to own behavior
Collectivism Culture feel loyalties and obligations to an in-group - Group membership - Extended family
Individualistic Culture view their primary responsibility as helping themselves. - What they do - Take care of themselves and immediate family
Power Distance the degree to which members of a society accept an unequal distribution of power 1. Lower power: a. Minimizing distinction b/w various social classes. i. Rich and poor, educated and uneducated. 2. High power a. Obey their parents and authority. b. Korea having different names for parents c. Stricter at work
Autonomy vs Connection Need for independence and intimacy
Novelty vs Predictability Need for more excitement/surprising and knowing the usual
Ethnocentrism attitude that one's own culture is superior to others -leads to prejudice
Steps in Perception Process S.O.I.N 1. Selection: needs, interest 2. Organization: arranging stimuli in our brain 3. Interpretation: attaching meaning 4. Negotiation: influence each other
Reference Groups comparing ourselves to certain groups ex. comparing to thin models
Self-Fulfilling Prophecy You're influenced on what other people say about you -"you're stupid"
Self-Serving Bias -blame external forces if you perform poorly -credit ourselves when we behave well
Group Development Stages 1. Forming:testing, orientation 2. Storming: Conflict, power plays 3. Norming: collaboration 4. Performing: Harmony 5.Adjourning: goal accomplishment
Steps in Group Problem Solving 1.Identify problem 2. Analyze the problem 3. Determine Criteria 4. Identify Possible Solutions 5. Evaluate Solutions & Decide 6.Implement the Solution
perceptual Schema cognitive frameworks that allow us to give order to the information we have selected
Divergence speaking in a way that emphasizes their differences
Types of families -Nuclear: 2 parents w/children -single parent -extended: aunts, uncles, god parents -blended: 2 families come together -mixed: interracial, culture
Decision Making in Families 1. Protective families 2. Consensual families 3. Pluralistic families 4. Laissez families
Conflict Management Styles 1. Withdrawing/Avoiding 2. Accomodating 3. Forcing/Competing 4. Compromising 5. Collaborating
Dynamic Relationship 1.Initiating 2. Experimenting 3.Intensifying 4. Integrating 5. Bonding 6. Differentiating 7. Circumscribing 8.stagnating 9.Avoiding 10. Terminating
Kinesics body motion
Euphemisms a polite expression but might be taken differently in a different place
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