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Created by Dyan Hillman
almost 10 years ago
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| Question | Answer |
| Communication | Is about using messages to generate meanings. - Is complex process through which we express, interpret and coordinate messages w/others to create shared meaning, carry out relationships, etc. |
| Context | 1. Physical: location 2. Social: relationship 3. Historical: With you and the person you had 4. Psychological: feelings 5. Cultural: values, tradition, beliefs |
| Model of Communication | 1. Sending and Receiving 2. Noise and Environment 3. Channels: the medium through which messages are exchanged 4. Meanings exist |
| Communication Competence | 1. Repertoire 2. Adaptability 3. Ability to Perform Skillfully 4. Involvement 5. Empathy/Perspective Taking 6. Cognitive Complexity 7. Self-monitoring: paying attention to own behavior |
| Collectivism Culture | feel loyalties and obligations to an in-group - Group membership - Extended family |
| Individualistic Culture | view their primary responsibility as helping themselves. - What they do - Take care of themselves and immediate family |
| Power Distance | the degree to which members of a society accept an unequal distribution of power 1. Lower power: a. Minimizing distinction b/w various social classes. i. Rich and poor, educated and uneducated. 2. High power a. Obey their parents and authority. b. Korea having different names for parents c. Stricter at work |
| Autonomy vs Connection | Need for independence and intimacy |
| Novelty vs Predictability | Need for more excitement/surprising and knowing the usual |
| Ethnocentrism | attitude that one's own culture is superior to others -leads to prejudice |
| Steps in Perception Process | S.O.I.N 1. Selection: needs, interest 2. Organization: arranging stimuli in our brain 3. Interpretation: attaching meaning 4. Negotiation: influence each other |
| Reference Groups | comparing ourselves to certain groups ex. comparing to thin models |
| Self-Fulfilling Prophecy | You're influenced on what other people say about you -"you're stupid" |
| Self-Serving Bias | -blame external forces if you perform poorly -credit ourselves when we behave well |
| Group Development Stages | 1. Forming:testing, orientation 2. Storming: Conflict, power plays 3. Norming: collaboration 4. Performing: Harmony 5.Adjourning: goal accomplishment |
| Steps in Group Problem Solving | 1.Identify problem 2. Analyze the problem 3. Determine Criteria 4. Identify Possible Solutions 5. Evaluate Solutions & Decide 6.Implement the Solution |
| perceptual Schema | cognitive frameworks that allow us to give order to the information we have selected |
| Divergence | speaking in a way that emphasizes their differences |
| Types of families | -Nuclear: 2 parents w/children -single parent -extended: aunts, uncles, god parents -blended: 2 families come together -mixed: interracial, culture |
| Decision Making in Families | 1. Protective families 2. Consensual families 3. Pluralistic families 4. Laissez families |
| Conflict Management Styles | 1. Withdrawing/Avoiding 2. Accomodating 3. Forcing/Competing 4. Compromising 5. Collaborating |
| Dynamic Relationship | 1.Initiating 2. Experimenting 3.Intensifying 4. Integrating 5. Bonding 6. Differentiating 7. Circumscribing 8.stagnating 9.Avoiding 10. Terminating |
| Kinesics | body motion |
| Euphemisms | a polite expression but might be taken differently in a different place |
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