1081637
Descrição
Mapa Mental por michellesilson, atualizado more than 1 year ago
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Criado por michellesilson
mais de 11 anos atrás
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2. Systems Framework (Chapter 1)
- BUSINESS PROCESS VS. FUNCTIONS
- Business process is
where all the different
divisions of an
organisation all work
together - Better than
function!
- Business function is
where all the
departments are
separate from each
other
- Business process is
where all the different
divisions of an
organisation all work
together - Better than
function!
- FUNCTION: benefits - More
specailised where everyone
will know their job really well
con - There isn't effective
communication between
different departments
- PROCESS: Improved
customer services, value
adding, end-user
perspective, competitive
advantage through
outsourcing
- An ERP system is a set of
computer program modules
that attempts to integrate the
different functional areas of the
organisation. An ERP is
designed based on best
practice - the best way of
performing a particular
process
- ISSUES IN MOVING TO A
BUSINESS PROCESS: 1.
Management change -
support must come from
the top. 2. People change -
specialist jobs becoming
generalists jobs
- BUSINESS PROCESS
RE-ENGINEERING (BPR): The
fundamental rethinking and radical
redesign of business processes to
achieve dramatic improvements in
critical contemporary measures of
performance, such as cost, quality,
service and speed
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