Unit 1- Human Resource Management

Unit 1- Human Resource Management

1. The role of human resources management in an organisation

   • Important resource
   • Without the companies human resources to plan, work and manage the business, there would be no business
   • To want to work: Well paid, happy in environment and satisfied with work they do

2. The human resources planning process

   • Human resource provision
     • 1. Human resource planning
       • An organisation’s human resource needs are not constant. The business therefore needs to review its human resource needs regularly
       • The human resource department must do a complete human resources forecast. The purpose of the forecast is to make sure that the business has sufficient workers at all times. Generally the human resources planning involves understanding the functions, responsibilities and working conditions of vacant posts
     • 2. Recruitment
       • The process of identifying and hiring the best-qualified candidate for a vacancy. Recruitment usually comes about as a result of human resources planning
         • In the planning process the organisation may identify a vacancy that needs to be filled, and this is done by recruitment. It involves all the activities and efforts made by the organisation to find appropriate potential employees and persuade to apply for the available positions. The process of recruitment involves the following:
           • Deciding on the details of the position
           • Deciding whether to recruit internally or externally
           • Recruiting
     • 3. Selection
       • Selection is the process by which the organisation chooses the most suitable person for a specific position from a final list of applicants
     • 4. Placement
       • Placement is therefore the process through which new employees are placed in posts for which they applied. The employment process starts
     • 5. Induction
       • Induction is the process in which the employee is first introduced to the enterprise, its procedures, the environment, the work situation, co-workers, subordinates and superiors. The purpose of induction is to make the new employee feel welcome and part of the new work environment
   • Human resources retention
     • 1. Training and development
       • Development is aimed at providing an employee with skills and knowledge for positions they could fill in the future
     • 2. Performance appraisal
       • This is a system that an organization uses to determine how well employees are performing their duties
     • 3. Remuneration and benefits
       • Remuneration (direct) refers to the salary of wage an employee receives
       • Benefits (indirect remuneration) refers to the fringe benefits that can be added to the remuneration; includes leave, housing allowance, etc
     • 4. Job design
       • Job design refers to the combining of individual tasks to form jobs that will enable the organization to achieve its objectives. The job that the individual does must be acceptable to him

3. Challenges in working with people

   • Managing diversity in organizations
     • Diversity describes a workforce that has no single defining human characteristic
   • Organizational culture
     • The myths, the traditions, the practices and the customs of a particular organization are elements that make up the organizational culture
     • Organizations need clear policies and support structures to deal with even more sensitive issues such as sexual harassment, racial discrimination. The larger the organization, the more necessary it is to control and manage the culture through formal means
   • HIV/AIDS
     • Infection levels among employees can affect the the organisation

4. Definition: The organization's human resource management function is that part of the management process that specializes in the management of people in the organization. It consists of practices that help to achieve the organizations objectives and thus to gain and sustain

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