Appraisal Methods

Appraisal Methods

1. Definition

   • Tools used to measure and evaluate employee’s job-related behaviours and outcomes for developmental purposes.

2. People Responsible for Conducting Appraisal

   • Immediate Supervisor
   • Subordinates
   • Peers
   • Self-Appraisal
   • Customer Appraisal
   • Rating Committee

3. Types of Performance Appraisal

   • Open Appraisal
     • Discussion between line manager and employees
     • Employees aware of key performance areas and contributions made
     • Creates self-awareness, employees stimulated to initiate future planning
   • Closed Apprasial
     • Employees not involved in appraisal exercise
     • Appraisal outcome not communicated to employees
     • Employees less motivated to commit high efforts in their job

4. Period for Appraisal

   • Annually
   • Semiannually

5. Category

   • Absolute
     • Graphic Rating Scales
       • Rates employee according to defined traits
     • Critical Incidents
       • Written record of employee's favorable and unfavorable work-related behavior
     • Essay
       • Short essay to describe the employee's performance
     • Behaviorally Anchored Rating Scales
       • Assess employee's performance based on specific job behaviors
   • Relative
     • Alternation Ranking
       • Appraise employee's performance by ranking them from best to worst on a particular trait
     • Paired Comparison
       • Ranks employee by making a chart of all possible pairs of the employees for each trait
     • Forced Distribution
       • Places employees in the performance category that corresponds to their actual performance
   • Objectives
     • Management by Objectives
       • Employees are evaluated based on how well they achieved set objectives

6. 360-Degree Feedback Evaluation

   • Evaluation input from multiple levels within the firm as well as external sources