Cambridge Nationals R001 Potential Exam Areas June 14

Cambridge Nationals R001 Potential Exam Areas June 14

1. Portable Devices

   • Smartphone
     • Synchronisation
       • Remotely updating files/calendars/schedules that more than one person has access to, when a change is made all users documents update with the most recent file
         • Everyone has up to date information
         • Privacy issues
         • If a mistake is made everyone has it
         • Lack of signal means no update
         • Good organisation
         • Know where everyone is
     • Ways of contact
       • Email
       • Phone
       • Text
       • AUP says they cannot download apps
     • Apps
       • Updates
         • Manually or automatic updates, give you push notifications
         • Take up bandwidth and space
         • May go over data limits
         • Improved features
     • Features
     • Drawbacks
       • May be used for more than work
       • Downloading Apps
       • Easy to lose/damage
       • Loss of signal
       • Training needed
       • Size of screen for typing
     • Benefits
       • Portable
         • Small and lightweight
       • More than just a phone
         • Apps
       • Cheaper to buy than laptops
       • Easy to contact to people
       • Easy to synchronise
       • Build in wi-fi

2. Legislation

   • Acceptable Use Policy
     • Employee needs to sign it
     • List of rules you need to follow
     • Could get fired or suspended if it is broken
     • Cable Ties Ltd
       • Not using for illegal purposes - viruses/hacking
       • Not looking at inappropriate material
       • Not download apps
         • Not to gain financially - business and gambling apps
         • Space on the phone
         • Might download viruses
         • Waste time on games/social media apps
         • Might charge business account
       • Not downloading movies/games etc.
       • Security - not sharing accounts/password
       • Not used for gambling or advertising
       • Respect equipment
     • Covers the business, particularly the Computer Misuse Act
   • Monitoring Employees
     • Tracking employees (GPS)
       • Three or more satellites, send data to and from phone, the speed of transfer works out distance, where all points converge is where the phone is (triangulation)
     • Marcus, time taken
       • Pressure to complete jobs quickly
         • Stress
         • Job completed poorly
       • Text message
         • Signal
         • Cost
       • Accessing where he is
       • Legal
         • Unfair use of data
           • What is data use for, monitoring or comparing?
             • Data Protection Act
         • Are they allowed to collect the data?
       • Does not take into account other issues
   • Data Protection Act
     • 8 principles
       • Data needs to be secure
       • Do not transfer outside of EU
       • Accurate
       • Used within the law
       • Person needs to concent and used as they have agreed to
       • Cannot sell or give away
       • Not more data than needed
       • Up to date

3. Data Usage

   • Priority Users
   • Data Collection
     • Paper Feedback Form
       • Benefits
         • Can fill in whilst technician is there so will get done
         • Can ask technician about questions
       • Drawbacks
         • Costs to copy
         • Needs manual input into database
           • Input errors
         • May not be honest if technician is warching
     • Electronic Feedback Form
       • Benefits
         • Cheap
         • Easy to import data into database
         • Many different features
         • Can validate response so less erroneous data
         • More honest if technician is not there
       • Drawbacks
         • Need internet connect
         • May not complete as need to go on after technician has left
         • May not understand how it works
         • Cannot ask technician questions if confused
         • Data security when sent over internet
       • Features
         • Text box
         • Radio button
         • Text area
         • List/Menu
         • Check box
         • Radio button
   • Link feedback to users
     • Primary key/unique id
   • Storage on portable devices
   • Data Protection
     • Password to open
     • Password to modify
     • Encryption
       • Data is changed, on sender and receive have key to place it back to original
   • Backing up and archiving data
     • Back up
       • Placing data onto another area in case the original is lost
     • Archive
       • Moving or backing up data not regular use but may be useful
     • Methods
       • Cloud
       • Tape
         • Son-Father-Grandfather
       • Hard Disk
         • Internal
         • External
       • Solid State Disk
         • Costs more
         • No moving parts
       • Memory Stick
       • Optical Disc
         • DVD
         • CD
         • Blu-Ray
   • Data Storage (mobile device)
     • Cloud
       • Internet storage
       • Store large amounts
       • Need Internet connection
       • Relatively cheap
       • Can share
       • Automatically backed up
       • Examples
         • AppleID
         • Dropbox
         • Sky Drive
         • Google Docs
       • Can Synchronise
     • Internal memory
       • Save data on the phone
       • Limited space
       • Access offline
       • How do you back up?
       • Limited sharing
       • Quick to access
     • Card (SIM, SD)
       • Move between devices
       • Limited space
       • Quick to acces

4. Software

   • Scheduling software

5. Data Transfer using Mobiles

   • Wired
     • Faster
     • Wire easy to break
     • Limited ports/types of connection compare to desktop and laptop
     • Specific wires, cost more for different connections
     • Need to be in same room (travelling technicians)
   • Wireless
     • Built in wireless
     • GPS, Wi-Fi, Bluetooth, Infra-red
     • Simple and easy to use
     • Can cost if over 3G etc.
       • Data Limits
     • Speed can be an issue
     • Transfer anywhere around the world

6. How ICT makes a business more effective