Knowledge management: journey

Knowledge management: journey

1. How to start

   • Strategy
     • Business strategy
     • KM strategy
   • Small, short-term realistic projects
     • Taxonomy
     • KM champion, owner, ambassador, researcher
     • Determine knowledge assets
       • Story-telling
       • Near miss cases
       • Individual and group peer - activity networks.
       • Sense-making
       • Generating knowledge repository
     • Sharing, classifying
     • Commenting, tagging
     • Replying

2. Risks (70% fail)

   • No corellation to a business strategy, goals
     • Unknown strategy
   • No share culture
     • No KM champions, ambassadors, уес
   • No support from stakeholders
   • Security resrictions
   • More difficult to use than online mobile services
   • Treated as a project with an end date

3. Treasures

   • Real way to gain input from collaboration, creative work, innovation
   • The main way to gain advantage in epoch of Big Bata (when amount of accesible data is greater, when possibilities to process it)

4. What to build, cultivate

   • Share culture
     • Knowledge base
   • Connections
     • People to people
     • People to documents
     • People to knowledge