Sem título

Página 1

Operating systems have 3 stages -

(Input) - Raw materials and Labor.

(Process) - Using different amounts of different resources in order to produce a different end product.

(Output) - The actual goods or service for sale.

Other activities carried out by the Operations Department -

They help to satisfy customers by making good quality products/services.

They work in partnership with suppliers to ensure raw materials are available at the appropriate time.

They manage stock levels to ensure they never run out or have too much.

Interaction with other departments -

The operations department is dependent on other departments in the business if it is to run smoothly. The following departments will assist with -

Marketing Department -

The correct types of packaging to appeal to customers.

Where to distribute products.

Research and development of products.

Finance Department -

Which supplier to use.

Efficient warehousing.

Methods of payment to e used for employees.

Departmental budgeting.

Make sure that they are buying at the best price and getting the best terms such as discounts.

What credit terms are they getting? Often the firm will buy in bulk to get better discounts as it is important to get good value for money.

Human Resource Department -

Recruiting Staff.

Training or organizing training for staff.

Disputes/grievances involving staff.