36. Time is relative

Time is relative

• Going to somewhere that takes
• 2 hours each way, it feels longer to get there than back.
• Ten years ago download a file
• took longer than today, and it was OK. Expectations change overtime. Time has
• become important and relative.
• Example the “Good Samaritan”. If
• people feel pressed about time, they will not stop to help someone.

Progress Indicator

• Provide a progress indicator,
• because people think a process takes less time if there is an indicator. If the
• process is variable and does not show how long it is takes, people feel it is
• taking a longer time and become frustrated.
•