Organisational Structure and Design

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Definitions

Structure

Hierarchy

Distribution of Work

Line of Authority

Lines of Communication

Design

Systems and achieving goals

Bureaucracy

Max Weber

Clearly defined jobs

Hierarchy

Meritocracy

Objective Rules

Purely technical superiority

Problems with Bureaucracy

Human Nature

Incompleteness of Bureaucracy

Non-transparent rules

Red tape, is not bureaucracy

Operational Specialization

Hard to manage

Accountancy (tracking)

Clerical work

File Maintenance

Increasing volume of work is difficult

The Problem with Bureaucracy

Division of Labour is not a natural process

Desirable Jobs at top

Bottom of Hierarchy problems include gender issues, repetitiveness, unskilled increasing supervision, less decision making

Obsolescence of obs in middle (flatter structure)

Devolving decision making? or Decreasing quality of jobs at the bottom?

Complexity of Studying Structure

Single, self contained organizations still do exist

Networks also common

Remember M and H Form

Contingency affects structure

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