1339451
Descrição
Quiz por Serge Escobal, atualizado more than 1 year ago
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Criado por Serge Escobal
mais de 9 anos atrás
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Questão 1
Questão
If the End User failed to verify his/her account, the Service Desk should advise the user to contact his/her __________ to have the password reset.
Responda
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PIO
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SIO
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ATTORNEY
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IVD
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Human Resources
Questão 2
Questão
Seth sent an email to Service Desk to have a new user to be added in the Distribution List -ADMIN-HR-EMEA-ALL. SD will need to create a...
Responda
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INCIDENT TICKET and Assign to the Resolver Group
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SERVICE REQUEST TICKET and Perform the Task and Resolve the Ticket
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SERVICE REQUEST TICKET and Assign to the Resolver Group
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INCIDENT TICKET and Perform the Task and Resolve the Ticket
Questão 3
Questão
Jenny summer have this email address: jenny.summers@cargill.com; she is an External User
Responda
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TRUE
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FALSE
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UNDECIDED
Questão 4
Questão
Which Cargill websites do you refer the user to for Requesting a new iPhone.
Responda
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http://helpdesk.cargill.com
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https://userprovisioning.cargill.com
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http://mobility.cargill.com
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http://www.ds.cargill.com
Questão 5
Questão
Which website have the capability of Resetting AS400 log ins for the End Users?
Responda
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http://infoquest.cargill.com
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http://helpdesk.cargill.com
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http://gsdkb.cargill.com
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https://iseriespassword.cargill.com
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