Questão 1
Questão
Name the Calculation for Gross Profit ?
Questão 2
Questão
What is the calculation for net profit?
Questão 3
Questão
How do you increase a businesses profitability?
Questão 4
Questão
Name 4 causes of a business' failure, when cash flow issues occur
Questão 5
Questão
What is the definition of a budget? Give two benefits.
Responda
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A Financial Plan + Motivational and Monitors a businesses progress
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A Cash Flow Plan + Realistic Overviews and Look at a businesses inflows and outflows of cash
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A Financial Plan + Money motivates employees
Questão 6
Questão
Name two drawbacks of a budget?
Responda
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Start Ups lack realism (Not realistic demands)
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Situations are always tangible
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Unable to gather all the information from this
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Unclear / Inaccuracies are key to business failure
Questão 7
Questão
What is the calculation for labour productivity?
Questão 8
Questão
What is the calculation for labour turnover?
Questão 9
Questão
What is delegation?
Questão 10
Questão
What is the span of control?
Responda
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The number of employees that the manager is responsible for
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The number of employees being supervised
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The number of employees working under the manager
Questão 11
Questão
Name the two hierarchy structures? How does it effect staff?
Responda
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Tall + Specialises in promotions and high in opportunities, but decision making is slow
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Flat + Quick decision makings, but hardly any opportunities to climb the hierarchy
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High + Promotions aren't common but you have a higher wage structure
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Low + Better Communication between staff, better relationships and a higher productivity.
Questão 12
Questão
Name four ways of solving cash flow issues?
Questão 13
Questão
What is Internal Recruitment?
Questão 14
Questão
What is external recruitment?
Responda
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This is when people are gathered from outside the company, and the bosses do not know the person
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This is when people are brought in from another country for employment in the UK
Questão 15
Questão
Choose two motivational theorists from this list.
Responda
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Taylor - Money Motivates employees to work harder and produce more products
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Maslow - Hierarchy of Needs - People are more satisfied when they move up the scale of employment
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Herzberg - Hygiene V. Motivators (Money, Needs, Etc)
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Mayo - Working in teams motivates more than money
Questão 16
Questão
Name the calculation for capacity utilisation?
Questão 17
Questão
Name 3 impacts of under utilisation?
Responda
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Higher Unit Costs
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Lower Profits
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Negative Image
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Loss Of Reputation
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Raising Finance
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Trading Falls
Questão 18
Questão
What is Total Quality Management?
Responda
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A Japanese Concept introduced to minimise waste and focus on efficiency, increases sales, and creates a USP
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A German Concept introduced to focus on efficiency and creates a USP
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A Chinese Concept, that minimises waste and improves your reputation
Questão 19
Questão
What are the downfalls of TQM?
Questão 20
Questão
What is customer service?