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Perguntas do quiz (63)
1A technician is asked by another technician at his company to identify the host name of a device using a specific ip address. which of the following commands would be used to obtain this information?
- ANslookup
- BIpconfig
- CPing
- DNetstat
2Which of the following feature would most likely be associated with a tablet mobile device? (select two)
- Advd player
- Bseparate input device required
- Cfield serviceable parts
- Dsolid state drive
- Eremovable drive
- Fmultitouch
3Ann a user reports she cannot connect to any local network resources and no internet. address is 169.254.13.197
- AWrote incorrect password
- Bnot able to reach dhcp
- Cincorrect subnet mask
4which of the following is a virus that is capable of spreading from one computer to another on a network?
- Aspy bot
- Btrojan
- Crootkit
- Dworm
5A technician would most likely use windows Pe on a windows 7 system when trying to perform which of the following?
- AInstall new programs outside the os
- Bfix file system error outside the os
- Cprint specialized reports of processes starting at boot
- Dinstall new hardware with appropriate drivers
6A home user has forgotten their password and cannot log into their windows xp home pc. they do not want to loose any information. which of the following should be used first, assuming that the user and set up the pc?
- ARestart in safe mode and log in as administrator
- Buse third party software to change password
- Creinstall the os from resources cd
- Dlog in as administrator from start up screen
7A technician is troubleshooting a reported wireless connectivity problem with a user's laptop. the 802.11a access point is located in one of the corners of a square office with 100 meters walls, while user's office is on the opposite corner. the users laptop is able to wirelessly pair with a printer located in the middle of the office and the user can print in ad hoc mode. which of the following is the reason the user is unable to connect to the internet?
- A802.11a only support ad-hoc mode
- Bthe laptop nic is faulty
- CRf signal is not received from wap
- Dthe printer is not connected to wap
8which of the following utilities should be used before installing new hardware in a computer?
- Asystem file checker
- Bwindows update
- Csecurity center
- Dsystem restore
9An administrator would like a file to retain its archival bit status, but wishes to store it on another drive than the one it was created on. which of the following commands would best suit this need?
- Adir/ a
- Bcopy
- Cxcopy /a
- Dattrib +a
10A soho user has asked a technician to configure email functionality with a desktop email client. which of the following protocols needs to be configured so the user can send email to other user?
- Apop3
- BSnmp
- CSmtp
- DIcmp
11A user highlight confidential information on an old hard drive. which of the following methods would best ensure that the data can never be recovered
- Aformat /q
- Boverwrite program
- CDegaussing tool
- Dlow level format
12In order to prevent read errors on hard drive, which of the following maintenance tools should be set regular schedule?
- Acheck disk
- Bsystem back up
- Cdisk defragmentation
- Dwindows update
13A user has called in a helpdesk ticket about their monitor not powering on but their pc does. which of the following would be the first thing the technician would check.
- Apower cable
- Bpower settings
- Cvideo cable
- Dvideo settings
14A laser printer is printing images titled on a page. which component is the problem?
- Apaper registration assembly
- Btoner cartridges
- Claser scanner assembly
- Dfusing assembly
15A user's computer consistently shuts down several minutes after booting. when the technician reboots the computer a message stating cpu fan failure appears. which of the following is most likely reason the computer shuts down?
- Aoverheating
- Bpower supply fan
- Cfaulty cpu
- Dhigh humidity
16when running a combination of full and incremental back ups, which of the following represents the required tapes in order to completely restore a system?
- Athe system cannot be restored completely using full and incremental backups
- Bonly the latest incremental back up is required
- Conly the latest full back up is required
- Dthe latest full and all incremental backups since the last full backup
17a technician is asked to set up a wired kiosk laptop for office visitors to use for internet access only. which of the following would be most important in securing this type of set up ?
- Adisabling the administrator account
- Brequiring personal information to be entered before use
- Cchanging the default usernames for all the kiosk accounts
- Drestricting user permissions for the kiosk accounts
- Esetting a string password for all kiosk accounts
18A company has replaced all computers in there accounting department. due to the sensitive nature of the department, company management has decided to remove and destroy all hard drive prior to donating the computer to a local charity. now that the drives are removed, which of the following is the most efficient method of destroying the hard drives to prevent sensitive information from being leaked?
- Adrive wiping
- Bformatting
- Coverwriting
- Ddegassing
19which of the operating system can be upgraded to windows 7 professional ?
- Awindows 7 enterprise
- Bwindows vista home premium
- Cwindows xp professional
- Dwindows vista bussiness
20A printer has been repurposed to another part of the building. when configured to work with the new department, it intermittently prints and at times print unrequested jobs. the cable tester reveals the ethernet cable properly configured.
- Aincorrect driver
- Bip conflict
- Cslow transfer speeds
- Dlimited connectivicty
21A technician is installing windows 7 on a new pc. which of the following would be a third party driver most likely need during installation of windows 7 on a new pc?
- Anetwork
- Bvideo
- Craid
- Dsound
22A laser printer has just had its toner cartridge removed and toner has leaked inside and out. the best method to remove spilled toner both inside and outside of the printer is which of the following?
- Aesd valcum
- Bdamp towel
- Cmaintenance kit
- Dcompressed air
23which of the following provides protection against the ddos attacks?
- ARFID badge
- BUac
- Cfirewall
- Danitvirus
24To which of the following security methods does "user authentication/strong passwords" belongs?
- Adigital security
- Bprincipal of least privilege
- Cphysical security
- Duser education
25A customer wrote an email password on a piece of paper and has misplaced it. the customer wants to know if the account has been compromised. which of the following symptoms will most likely indicate that this has occurred.
- APop-ups
- BLack of internet connectivity
- Cchange home page
- Dundeliverable e-mail returns
26A windows xp computer is displaying an error message stating "virtual memory running low". which of the following tabs in the system control panel is used to reconfigure virtual memory settings?
- Aremote desktop
- Bremote settings
- Chardware
- DAdvance
27Which of the following should a technician use to troubleshoot a software Raid "predictive failure" error message?
- Araid controller logs
- Bdisk management
- Cwindows application logs
- Dbios settings
28which of the following is a device intended to prevent physical access to a facility?
- Atailgate
- Bbollard
- Cfirewall
- Dmantrap
29An administrator needs to temporarily change the hostname of a computer that is on the company's domain. which of the following would be the best way to accomplish this and still maintain access to the individual roaming profiles network shares?
- Aadd the pc to the work group and reboot .rename the pc and reboot . rejoin the pc to the domain
- Bchange the name of pc. join it to the work group and then to the domain.
- Cadd the pc to the workgroup and reboot. rejoin the pc to the domain . rename the pc and reboot
- Dchange the name of pc and reboot. rejoin it to the domain and reboot.
30After gaining administrative access, a malicious intruder might leave which of the following behind on a compromised system to allow for continued monitoring and access?
- Atrojan horse
- Blogic bomb
- Cspyware
- Drookit
31a technician is interested in running a test to see how much latency exist between a workstation and a device at 10.0.0.15. which of the following command line tools could be used to accomplish this?
- Aipconfig 10.0.0.15
- Bnslookup 10.0.0.15
- Cnetstat 10.0.0.15
- Dping 10.0.0.15
32which of the following is the greatest security for a soho wireless network ?
- Aenable a shared wpa key
- Benable mac filter
- Cuse the highest transmit power setting
- Ddisable the ssid broadcast
33Joe, a technician is asked by another technician at his company to identify the host name of a device using a specific ip address. which of the following commands would be used to obtain this information?
- ANs lookup
- Bipconfig
- Cping
- Dnetstat
34Which of the following items differentiates windows 7 enterprise from windows 7 ultimate?
- Asupporting multilingual user interface
- Brequires volume liscense
- Ccan join active directory domain
- Dcan use bitlocker encryption
35A technician is troubleshooting an issue with a set of services that are running on a computer. which of the following commands can be used to affect the status of services running on a computer? (select two)
- Anet computer
- Bnet use
- Cnet pause
- Dnet stop
- Enet session
36A computer system uses a large CRT. The display is experiencing display issues around the edges. The technician suspects something in the computing environment is causing the problem. Which of the following should most likely be moved to reduce the issue?
- Aunshielded speakers
- Bwireless directional antennas
- Cwireless access point
- Dhigh speed laser printers
37When a pc boots, the operating system reports the incorrect day and year for a few minutes before it eventually displays the correct time. Which of the following should the technician do to fix this issue?
- Aopen the pc and replace the cmos battery
- Bchange the pc to use ntp for time synchonization
- Cchange the timezone from utc to the correct time zone
- Dset the date and time manually in the bios
38A user claims that they recently had a virus infection and after it was cleared the user web browser is redirected to the same incorrect website when it is opened. Which of the following should the technician check first?
- Averify the browser cookies have been cleared
- Brun ipconfig/flushdns
- Ccheck that a browser version is the latest release
- Drun ipconfig/all and verify the correct dhcp
39A user cannot connect to their home wireless network. Which of the following should a technician do first?
- Aidentify user changes to the computer
- Bestablish a plan of action to resolve the problem
- Cestablish a theory of probable cause
- Dverify full system fuctionality
40A customer want to setup a SOHO wired network. The customer needs assistance in setting up static IP addresses on three computers on the network. Which of the following is the best solution for the technician to implement?
- Ainternet options>Connection>network>LAN setting>choose proxy server , type in the IP address
- BWindows firewall>the connections tab>add exception>change scope, type in the IP address
- CInternet options>advance tab>LAN settings, type in the IP address
- Dlocal Area Connections>Properties>TCP/IP>Properties>General>specify, type in the IP Address
41A computer shuts down and often will not turn on again for an hour or so. Which of the following tools should a technician use first to troubleshoot this?
- Apower supply tester
- Bloopback plug
- Cpost card
- Dohm meter
42A computer's first boot device is set to CD ROM drive, but there is no bootable disk inserted in the cd rom. Which of the following will occur?
- AThe system will restart until a bootable media is inserted in the cd rom drive
- BThe system will hang and the non-bootable device found error message will appear on the screen
- CThe system will attempt to boot from the next device listed in the boot options of the bios
- DThe system will hang and the operating system missing error will appear on the screen
43A user downloaded an android app directly from a developer's website and is unable to install it on their smartphone. Which of the following allow the user to install the app
- Ainstall a recovery image
- Ballow apps from unknown source
- Cenable near field communication
- Dgain root access
44Which of the following is a disadvantage of running a virtual machine?
- ADecrease performance
- Blong recovery time
- Chard drive compatibility
- Ddifficult software testing
45In Windows 7-Which of the following is the most restrictive network location setting to control sharing files and granting access to a computer over network?
- Ahome
- Bpublic
- Cwan
- Dwork
46When using a pc on a windows domain, which of the following is the most critical services when connecting to multiple files, print, and email servers
- Ainternet connection sharing services
- Bwindows firewall services
- Ccomputer browser services
- Ddns service
47A User states they constantly get pop-ups on their computer asking them to buy a product. Which of the following is this known as?
- Ashoulder surfing
- Bphishing
- Csocial engineering
- Dmalware
48A technician is encountering problems during the upgrade process of a late Pentium 4 HT processor PC from Windows XP Professional to a Windows 7 Professional x64 OS. What could be the problem?
- A Pentium 4 HT Processor are 64-bit compatible but do not support the x64 instruction set
- BThe BIOS needs to be configured to enable x64 support
- CWindows XP can only be directly upgrade to Windows 7 Home Basic and Home Premium Edition
- DPentium 4 HT processors are not 64-bit compatible
49A user has a remote share that requires them to authenticate with a different set of credentials. Which of the following commands could a technician use to map this share?
- Atracert
- Bnet use
- CNs lookup
- DNetstat
50Which of the following OS based features limit access to a workstation?(Select TWO)
- AUser permissions
- Bstrong password
- Cemployee badge
- Dprivacy filter
- Emac filter
51A technician is hardening the security on a wired SOHOrouter and needs the router to still be able to connect to the internet. Which of the following methods would the technician do to achieve this?
- Adisable nat
- Bdisable the ssid
- Cdisable unused ports
- Denable wpa2
52Ann is trying to pair her smartphone with her laptop to re-sync her contacts her smartphone is not discovering the laptop during Bluetooth discovery. Ann re-installs the Bluetooth drivers but receives an error that no Bluetooth hardware is found. Which of the following is the cause of the problem/
- AThe Wi-Fi antenna around the display is unplugge
- B Incorrect PIN is being used to pair the device
- CThe Smartphone is too far away
- Dbluetooth is disabled in the BIOS
53After performing a wireless survey, a technician report the following data?
WPA -Name Channel
WAP1 -6
WAP2 -8
WPA3 -9
Which of the following channels should the technician use for the SOHO WAP to be installed next?- A1
- B3
- C7
- D11
54A user is connected to home wireless and can see shared folders on the other computers on the network,but cannot connect to the internet. What tools should the user use to best troubleshoot the issue?
- Adir /a
- Bcopy
- Cxcopy /a
- Dattrib +a
55A technician wants to test on Windows 7 before deploying on a workstation. Which of the following must be completed first in order to run Windows 7 from a bootable USB drive?
- Aformat usb drive to fat16
- Bcopy over boot.ini
- Ccreate a primary partition to make it active
- Dcopy over config file
56A laptop's number lock and scroll lock lights are blinking in a certain sequence and is not booting. Which if the following would a technician do first in this situation?
- Ainstall a replacement memory module
- BConsult the manufacturer website for diagnostics code
- CAttempt to boot into safe mode
- DInstall a replacement hard drive
57The manager had requested that their laptop be setup so that a static IP can be assigned to the wireless card while in the office, but have the ability to utilize DHCP when at home. Which of the following windows 7 options can accomplish this?
- Aipconfig command utility
- Bclient for microsoft networks
- Cmanager wireless networks
- Dalternate configuratiion
58A technician is dispatched to a business where it is discovered that two physical hard drives in RAID 5 configuration have failed. Which of the following is the best solution?
- A Replace the whole array. The other drives will soon fail
- BReplace the two failed drives and restore from the latest backup
- CReplace only one drive and restore from the latest backup
- DReplace one drive at a time and allow the RAID to rebuild
59A user has been reporting their computer is running slow on Fridays after being used all week. A technician believes the problem can be resolved by rebooting the computer. Using the shutdown command in the command prompt on the remote computer,which of the following switches would the technician use to reboot the computer?
- A-r
- B-s
- C-a
- D-1
60Joe a user reports the printer in his department is shared through a workstation but people consistently turn the workstation off. Which of the following tools would be used to correct this issue?
- Acomputer management
- Blocal security policy
- Cadvance security
- Dmsconfig
61 A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?
- AThe fuser is not heating up to proper temperature levels necessary
- BThe pickup rollers are likely dirty and leaving paper dust on all printed page
- CThe printer’s firmware was not updated with the installation of the new fuse
- DThe fuser was installed backwards and is not evenly heating printed page
62A user wishes to purchase a specialized application for just one desktop PC that will interact with their cell phones , exchanging critical data for remote access. Which of the following features is the MOST important to consider prior to making the purchase
- AType of memory available in the desktop and in the phone
- BMinimum desktop OS and phone OS requirement
- CSoftware licensing for multiple installations
- DFrequency if the wireless connection between devices
63A user reports their laptop is shutting down each time they are idle for a short period of time. Which of the following options would the technician use to remedy the issue
- Adisk management
- Bpower options
- Cdisplay
- Dsystem performance
Informações
- Descrição
- practice 802 test
- Autor
- Erica Earle
- Idioma
- English
- Visualizações
- 157
- Etiquetas
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