Sample Product Knowledge Quiz - Smoke Detectors

Descrição

Best Practice in Customer Service Quiz sobre Sample Product Knowledge Quiz - Smoke Detectors, criado por Antonia Blankenberg em 26-07-2017.
Antonia Blankenberg
Quiz por Antonia Blankenberg, atualizado more than 1 year ago
Antonia Blankenberg
Criado por Antonia Blankenberg quase 7 anos atrás
27
0

Resumo de Recurso

Questão 1

Questão
What EU regulation do fire detection and fire alarm systems follow?
Responda
  • EN 54
  • EN 50
  • EN 55
  • EN 52

Questão 2

Questão
What smoke detector is more effective for detecting smouldering fires?
Responda
  • Photoelectric
  • Carbon Monoxide
  • Ionisation
  • None of the above

Questão 3

Questão
Smoke detectors need to be tested every [blank_start]30[blank_end] days and the batteries must be changed every [blank_start]6[blank_end] months.
Responda
  • 30
  • 60
  • 90
  • 365
  • 6
  • 3
  • 12
  • 2

Questão 4

Questão
A B class fire extinguisher would be appropriate to use for which of the following fires?
Responda
  • Grease
  • Paper
  • Wood
  • Electrical

Questão 5

Questão
What kind of smoke detectors constantly give off false alarms?
Responda
  • Ionisation
  • Photoelectric
  • Combination
  • Carbon Monoxide

Questão 6

Questão
At least how many smoke alarms should be in a two-story house?
Responda
  • 1
  • 2
  • 3
  • 4

Questão 7

Questão
How often should a smoke alarm be replaced?
Responda
  • 5 years
  • 10 years
  • Only when it breaks
  • Never

Questão 8

Questão
An ionisation smoke alarm works by ionising the air between 2 [blank_start]electrodes[blank_end] which are positively and negatively charged, this creates a small current inside the chamber.
Responda
  • electrodes

Questão 9

Questão
Heat detectors react slower than smoke detectors in detecting fires.
Responda
  • True
  • False

Questão 10

Questão
Ionisation smoke alarms are generally [blank_start]less[blank_end] reactive than photoelectric smoke alarms.
Responda
  • less
  • more

Questão 11

Questão
What is the most common cause of fire in homes?
Responda
  • Cooking
  • Smoking in bedrooms
  • Electrical Equipment
  • Candles

Questão 12

Questão
Cleaning with a vacuum cleaner to remove particles that will affect smoke alarm performance should be done once a [blank_start]year[blank_end].
Responda
  • year

Questão 13

Questão
What frequency do smoke alarms usually sound at?
Responda
  • 3200 Hz
  • 2400 Hz
  • 4100 Hz
  • 1500 Hz

Questão 14

Questão
Regular smoke alarms can detect carbon monoxide.
Responda
  • True
  • False

Questão 15

Questão
Smoke alarms can be installed on the wall provided they are fitted between [blank_start]300[blank_end]mm and [blank_start]500[blank_end]mm below the ceiling.
Responda
  • 300
  • 500

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