Quiz
chapter 12
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Perguntas do quiz (26)
1Which two command is used to repair to repair the corrupt master boot record?
- Aboottrec /fixboot
- Bbootrec /fixbr
- Cchldsk
- Dregedit
- Eregedt32
2Which two operating system can be upgraded to Windows Xp?
- AWindows 98
- BWindows NT workstation
- CWindows 95
- DWindows 98 SE
3Computer security problems can be caused by...
- Aincorrect security settings in the BIOS or on the hard drive
- BVirus
4Unauthorized access or blocked access is often caused by incorrect user account settings or incorrect permissions.
- AVerdadeiro
- BFalso
5Which command-line utility can be used to schedule a backup of a Windows XP workstation?
- Ascandisk
- Bxcopy
- Cat
- Dbackup
6What information is contained in restore points in Windows XP?
- Adeleted files
- Bsystem and registry settings
- Cpersonal data files
- Duser profiles
7What is the minimum amount of RAM that is required to install Mac OS X on an Intel-based Apple computer?
- A256 MB
- B128 MB
- C64 MB
- D512 MB
8A technician notices that a program that is listed in the registry is not found on a PC that is running Windows XP. What is a possible solution to the problem?
Run fdisk /mbr from the command prompt.- ARun chkdsk /F /R from the command prompt.
- BRun fdisk /mbr from the command prompt.
- CRestore the boot.ini file from the installation media.
- DRestore the ntdetect.com file from the installation media.
9A technician is replacing an internal hard drive used as a secondary drive on a PC. After connecting the new hardware and powering up the computer, an “OS not found” error message is displayed. What is the most probable cause for that error message?
- AThe hard drive jumper is set incorrectly.
- BThe motherboard needs replacing to be able to support the new hard drive.
- CThe power supply is faulty.
- DThe BIOS needs updating.
- EThe USB port has too many attached devices to supply adequate power.
10A technician notices that a PC that is running Windows XP locks up without any error messages. What is a probable cause of the problem?
- AThe computer is overheating.
- BThe installation files are corrupted.
- CThe ntldr.exe file is missing.
- DThe hard drive is failing.
11Which two pieces of information are required when configuring Automatic Updates for Windows XP? (Choose two.)
- ADestination
- BDay
- CSource
- DTime
- EUpdate period
12A technician is troubleshooting a laptop that has the power light on and the hard drive spinning. However, the laptop only displays vertical lines that change color. What is the problem?
- AThe LCD screen has failed.
- BThe BIOS is corrupt.
- CThe LCD screen inverter has failed.
13Users are complaining that they are receiving spam from the email account that belongs to a co-worker. What could cause this problem?
- AThe network adapter on the computer that is used by the co-worker is malfunctioning.
- BA virus has damaged the master boot record on the system that is used by the co-worker.
- CThe email client belonging to the co-worker is not configured properly.
- DThe email account belonging to the co-worker was hijacked because of malware.
14A freshly installed Windows 7 laptop is plugged into the network and configured with an IP address. The technician then attempts to ping the laptop from another computer. While the laptop is able to connect to other devices, the ping requests fail. What is the likely cause?
- AThe Windows Firewall is blocking ping requests.
- BThe network drivers for the NIC are out of date.
- CTPM must be enabled.
- DThe port speed for the NIC is incorrect.
15A technician is troubleshooting a laser printer that outputs blank paper for all print jobs including printer test pages. What is a probable cause?
- AThe drum wiper blade is worn.
- BThe drum is failing to hold a charge.
- CThe laser printer does not have adequate memory.
- DThe fuser has failed.
16A computer displays this message when the computer boots: “MBR has been changed or modified.” What could cause this problem?
- AA virus has altered the Windows kernel.
- BA boot sector virus has altered the master boot record.
- CA RAM module is not fully inserted into the memory slot.
- DThe CMOS battery has failed.
17A technician finds that occasionally when a network printer is restarted, clients are unable to print to it, receiving a “Document failed to print” message. What is a probable cause of this?
The drum is damaged.- AThe power supply on the printer is failing.
- BThe printer does not have enough memory.
- CThe drum is damaged.
- DThe printer is configured to get an IP address using DHCP.
- EThe toner level in the EP cartridge is low.
18A technician replaces a laptop keyboard that was no longer functioning, and has verified that the newly replaced keyboard functions properly. What is the final step the technician should take as part of the troubleshooting process?
- ADocument all findings, actions, and outcomes.
- BResearch the problem.
- CAsk a list of closed-ended questions.
- DImplement preventive measures.
19A technician is working on a laptop that has a dark display. After attaching an external display and verifying that it works, the technician now has a better idea as to the problem. What could be the problem?
- AThe CPU has failed.
- BThe motherboard has failed.
- CThe display driver is incorrect.
- DThe power inverter of the LCD screen or backlight lamp has failed.
20A laptop that is running Windows XP displays “Missing NTLDR” after the POST. What are the two most probable reasons for this problem? (Choose two.)
- ABoot.ini is missing or damaged.
- BThe boot order is not set correctly in the BIOS.
- CBOOTMGR has been corrupted.
- DThe index service is not indexing in the correct locations.
- EThere is a conflict with a newly installed device.
21A customer using a Windows XP computer is complaining that a new card reader is not working. A technician tests the card reader on a Windows 7 computer and does not detect any problems. What are two possible solutions to the problem with the XP computer? (Choose two.)
- AModify the options in the BIOS.
- BInstall the driver from the CD provided with the card reader.
- CDownload and install the driver from the manufacturer of the card reader.
- DUpdate the CMOS firmware.
- EInstall additional RAM.
22Several times during the last few days, a user has experienced the Blue Screen of Death when plugging an external hard drive into a laptop via USB. What is a possible solution for this problem?
- AUpgrade the operating system.
- BResearch the boot error beep code to identify the source of the error.
- CReinstall the operating system.
- DResearch the STOP error and the name of the module that produced the error.
23A group of users is unable to connect to the network. When testing several of the PCs and issuing the command ipconfig, the technician notices that all of them have an IP address in the 169.254.x.x range. What is the most likely cause of this problem?
- AThe gateway address is incorrect.
- BThe DNS server is not operational.
- CThe DHCP server is not operational.
- DThe Internet connectiion is down.
24Users in a recently installed wireless network are complaining of slow data transfer and frequent loss of connectivity. The technician checks that the wireless security is correctly implemented, and there is no evidence of unauthorized users on the network. Which two problems might the technician suspect?
- AThe DHCP server is faulty.
- BThere is interference from outside sources.
- CThe wireless signal is too weak.
- DThe network passwords need to be reissued to the users.
- EThe antenna on the access point is too powerful.
25A PC is not able to connect to a wired network. Pinging the loopback address is successful, but the gateway cannot be reached. On the network switch all the interface lights are on, except for the interface connected to the PC. The LED on the network card is off. What is the most likely cause of this problem?
- AThe gateway needs to be fixed.
- BThe PC has an incorrect IP address for the DNS server.
- CThe network cable is faulty.
- DThe network switch is faulty.
26A technician arrives and asks a customer, “Can you describe the problem?” The customer replies, “All email messages that I send have the wrong date. I have restarted the computer several times, but this does not seem to help.”
- AThe CMOS battery has failed.
- BThe MBR is corrupted.
- CThe CPU voltage is set too low.
- DThe hard drive is beginning to fail.
Informações
- Descrição
- Do you best!!!!! :D
- Autor
- sgurung9
- Idioma
- English
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