Flashcards
Emotional Intelligence
Flashcards do conjunto (29)
- 1Ability EI modelMayer & Salovey (1997)
There are four domains of emotional intelligence: perceiving emotions, using emotions, understanding emotions and managing emotions - 2Perceiving emotionsAbility to detect and decipher emotions in faces, pictures, voices and cultural artefacts - including ability to identify one's own emotions
- 3Using emotionsAbility to harness emotions to facilitate various cognitive activities (i.e. problem solving); emotionally intelligent people can capitalize on changing moods to best fit the environment
- 4Understanding emotionsAbility to comprehend emotional language and appreciate complicated relationships among emotions e.g. ability to recognise how emotions evolve over time
- 5Managing emotionsAbility to regulate emotions in self and others; an emotionally intelligent person can harness emotions and manage them to achieve their goals
- 6Mixed EI modelDaniel Goleman
As you go down the list there is increasing sophistication in emotional intelligence: self-awareness, self-management, social awareness, relationship management
Includes competencies that are personality types - 7Self-awarenessAbility to read one's emotions and recognise their impact while using gut feelings to guide decisions
- 8Self-managementInvolves controlling one's emotions and impulses and adapting to changing circumstances
- 9Social awarenessAbility to sense, understand, and react to others' emotions while comprehending social networks
- 10Relationship managementAbility to inspire, influence and develop others while managing conflict
- 11Ways to measure emotional intelligenceMayer-Slover-Caruso Emotional Intelligence Test (MSCEIT) (ability test)
Self-report measures - 12Requirements for tests of emotional intelligence1. Be an ability test not a personality test
2. Performance on the test must improve with age
3. Tests of EI should correlate with one another, but not because they all correlate with g - 13What does the MSCEIT involve?Accurately identify emotions in people and objects
Generate an emotion and solve problems with that emotion
Understand the causes of emotion
Stay open to emotions and blend with thinking - 14Levels of emotional awareness scaleLane et al. (1990)
20 situations are described in 2-4 sentences and the participant is required to say how they would feel in this situation and how the protagonist in the situation would feel. Scoring depends on the type of words used - 15How are tests of emotional intelligence measuredConsensus
- 16Jack et al. (2012)Got faces and animated them randomly and asked people to judge which emotions are being portrayed and how intensely. Mapped responses against cultures.
Facial expression of emotions are not culturally universal. - 17Reading emotions from movementAngry movements tend to be fast and sad movements tend to be slower
- 18Libbrecht et a. (2014)Emotional intelligence predicts medical students' practical scores relating to patient satisfaction, not academic scores
- 19Petrides (2011)Emotional intelligence is a good predictor of education attainment because it relates to behaviour e.g. if someone is likely to skip school. It is not related by IQ. People with low IQ do worse at school but if they have high EI they tend to get by - people help them, they make more of an effort
- 20Van Rooy & Viswesvaran (2004)Meta-analysis
EI and job performance are positively correlated (0.23). EI is related to lower levels of job stress, higher levels of job satisfaction, and stronger job commitment, but not controlling for Big 5 and IQ - 21Mikolajckzak, Petrides & Hurry (2009)Higher emotional intelligence correlates with lower rates of personality disorder and self-harming
- 22Mikolajczak & Bellegem (2017)For every 1% increase in emotional intelligence, there is a 1% decrease in healthcare spending
- 23Izard et al. (2001)EI at the age of 5 predicts social skills at age 8 after controlling for verbal ability and (some) personality traits
- 24Denham et al. (2003)Emotion regulation and emotion knowledge at 3 predicts later kingergarten social competence
- 25Sancho, Salguero & Fernandez-BerrocalSystematic review concluded that higher EI scores are associated with lower levels of aggressive behaviours, across ages and cultures
- 264 models of emotional intelligenceAbility EI model
Integrative model
Mixed EI model
Trait EI model - 27Scoring MSCEITOriginally by consensus
Moved on to experts - psychologists specialising in emotion - not a great idea though - just because you study emotions doesn’t mean you are good at judging people's emotions yourself - 28Scoring of emotional awareness scale0 - thought not feeling
1 - physiological state (e.g. tired)
2 - undifferentiated feelings (e.g. bad)
3 - differentiated single feelings (e.g. happy)
4 - 2 or more level 3 words
5 - where self and other can be differentiated - 29Trait EI evaluationCorrelates highly with existing measures of personality (all of big 5, particularly positively with extroverts and negatively with neuroticism and low impulsivity)
Minski, 2003
If it’s basically just personality then why do we need to think about EI?
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- Individual Differences and Clinical Psychology FlashCards sobre Emotional Intelligence, criado por Eleanor Smith em 01-04-2020.
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- Eleanor Smith
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