Increase your Retail Sales Quiz

Description

This quiz covers the material in the GoConqr Course "How to increase retail sales". It tests knowledge on how to grow customer awareness, techniques for increasing sales conversions and good customer experience.
Lisa Holmes
Quiz by Lisa Holmes, updated more than 1 year ago
Lisa Holmes
Created by Lisa Holmes almost 6 years ago
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Resource summary

Question 1

Question
Drag and drop the correct elements of the classic purchase funnel
Answer
  • Awareness
  • Interest
  • Desire
  • Action

Question 2

Question
Online advertising allows retailers to target customers by
Answer
  • Age Profile
  • Interests
  • Location
  • All of the above

Question 3

Question
What does the term Click Through Rate (CTR) measure
Answer
  • % of recipients who open your emails
  • % of viewers who click on a banner ad
  • number of visitors to your website
  • number of clicks required for a campaign to break even

Question 4

Question
Identify the branding opportunities in this storefront example
Answer
  • Awnings
  • Full Colour Sign
  • Sandwich Board
  • Frosted Window
  • Directional Sign

Question 5

Question
Changing the location of your inventory in store on a regular basis is a good idea because:
Answer
  • It allows customers to find new items on a regular basis
  • It provides an element of freshness to the store
  • Customers can find things easier
  • You can extend your opening hours

Question 6

Question
Upselling is offering the customer a pricier version of their current option
Answer
  • True
  • False

Question 7

Question
I go to purchase at burger at my favourite burger joint. The cashier asks me if I want fries with that. This is an example of..
Answer
  • Upselling
  • Cross Selling
  • Sales Promotion
  • In store Advertising

Question 8

Question
Which of these tactics should you use to increase the chances of customers returning to your store?
Answer
  • Holding regular store events
  • Capturing email addresses and sending regular updates
  • Creating a loyalty program
  • Upselling at every opportunity
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