Quiz
Direct and Digital Phase Test
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Questions in this quiz (25)
1The increased use of the Internet presents a lot of potential for which types of businesses?
- AAll businesses
- BSmall business owners
- CInternational businesses
- DLocal businesses
2Taking a business online can involve many different steps. When starting out, which activity could be a part of this process?
- ASending flyers with your web address to customers
- BCreating a business listing in online local directories
- CIncreasing print and billboard advertising
- DBuilding a team of digital advertising experts
3Which of the following is the easiest way for visitors to learn about a business while visiting a website?
- AGetting a free 'taster' of one of your products when they sign up to receieve emails
- BListening to an audio file that auto plays whenever someone visits your site
- CBrowsing your product pages and reviewing the Frequently Asked Questions page
- DReading the terms and conditions for your product on your site
4What is a key benefit of having an online presence for a business?
- AThe ability to sell products directly to customers through social media
- BBeing visible when people search for a busines like yours
- CSending users emails to update them on new products
- DBeing able to offer new customers promotional discounts
5Which of the following statements is true when it comes to developing a web presence for a business?
- ACustomers can learn about a business by downloading a mobile app but they can't place an order using an app
- BBuilding a new website requires a large budget
- CMobile apps enable your customers to purchase your products without being on your website
- DAll businesses must have a website to sell products
6What is a web server?
- AThe customer service representative you can call when you have questions about your website
- BThe answer your get when you search a term on the web
- CA computer connected to the Internet with software that allows it to host all the components of your website
- DThe device that determines the speed of your mobile conntection
7Fill in the blank: A ________ is a shortcut to other pages on your site or elsewhere on the web
- AHyperlink
- BReturn link
- CMenu bar
- DBreadcrumb
8Which of the following is something you'll probably want to exclude from your website?
- APrices
- BA lot of deep scientific information and detailed statistics
- CSpecial offers
- DCertifications
9Which of the following is an example of a call to action on a website?
- AA list of phone numbers customers can use to get in contact with you
- BA 'get directions to our store' button which when click redirects to a map displaying directions to the store based on the customer's currect address
- CAn icon button that takes the customer to your social media accounts
- DA hotline phone number that helps users complete their purchases
10What should you consider when developing your website content?
- AWhat your customers are looking for
- BYour latest promotions and discounts
- CYour brand values
- DWhether the content will go viral or not
11Why are search engines a great place for a business to be found?
- APeople pay to use search engines, so there is a wealthy customer base there
- BPeople who search are actively looking for information, products or services
- CSearch engines are a big trend these days
- DSearch engines guarantee new customers
12What technology do search engines use to 'crawl' websites
- AAndroids
- BInterns
- CAutomatons
- DBots
13Which of the following can help a search engine understand what your page is about?
- AThe date it was published
- BThe number of images used
- CThe total number of words
- DThe title tag
14Fill in the blank: Spending money on search advetising influences how your website appears in _________
- AOrganic search results
- BThe search results page
- CBusiness directories
- DDisplay advertising networks
15Which of these is an important factor in the paid search auction system?
- AHow famous your brand name is
- BHow cool your logo is
- CHow long your business has been around
- DHow relevant your ads are
16Which of these can Google Search Console help you to do?
- AIncrease your social media following
- BOptimise your Google My Business listing
- CIt helps you understand which ads people are searching for on Google
- DIt helps you run A/B tests on your home page
17What does FRAC Analysis stand for?
Frequency
[blank_start]Recency[blank_end]
Amount
[blank_start]Category[blank_end]- ARecency
- BCategory
18List all of the Purchase Funnel keywords:
[blank_start]Awareness[blank_end]
[blank_start]Opinion[blank_end]
[blank_start]Consideration[blank_end]
[blank_start]Preference[blank_end]
[blank_start]Purchase[blank_end]
[blank_start]Loyalty[blank_end]
[blank_start]Advocacy[blank_end]- AOpinion
- BAwareness
- CConsideration
- DPreference
- EPurchase
- FLoyalty
- GAdvocacy
19List all of the Sales Funnel keywords (SPEC):
[blank_start]Suspects[blank_end]
[blank_start]Prospects[blank_end]
[blank_start]Enquirers[blank_end]
[blank_start]Customers[blank_end]- ASuspects
- BProspects
- CEnquirers
- DCustomers
20Fill the blank: I&DM as a process:
Response > [blank_start]Measurement[blank_end] > Continuity- AMeasurement
21What do the blurred parts of the diagram say?

- APre-purchase search and Post-purchase experience
- BActive evaluation and Post-purchase experience
- CPre-purchase search and Post-Purchase evidence
- DActive search and moment of purchase experience
22Fill the blanks in the Customer Lifecycle Model:
[blank_start]Targeting Customers[blank_end] > Acquiring New Business > Managing Customers > [blank_start]Maximising Relationships[blank_end]- AMaximising Relationships
- BTargeting Customers
23Fill in the blanks of Nash's "3 Components that make up great strategy" (40:40:20):
[blank_start]List[blank_end]
[blank_start]Offer[blank_end]
[blank_start]Creative[blank_end]- AList
- BOffer
- CCreative
24What does ACORN stand for (the geographic database):
A
[blank_start]Classification[blank_end]
Of
[blank_start]Residential[blank_end]
[blank_start]Neighbourhoods[blank_end]- AClassification
- BResidential
- CNeighbourhoods
25Fill in the blanks of the VALS framework:
1) Ideals
[blank_start]Thinkers[blank_end]
Believers
2)Achievement
Innovators
[blank_start]Strivers[blank_end]
[blank_start]Survivors[blank_end]
3)Self-Expression
[blank_start]Experiencers[blank_end]
Makers- AThinkers
- BStrivers
- CSurvivors
- DExperiencers
Information
- Description
- Quiz on Direct and Digital Phase Test, created by ella boby on 12/12/2018.
- Author
- ella boby
- Language
- English
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- History
- Created on 12 Dec 2018 · updated on 13 Dec 2018
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