Quiz
Chapter 8 Training and Developing Employees
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Questions in this quiz (23)
1A succesful orientation should accomplish all of the following except:
- AMake the employee feel welcome
- BUnderstand the organization in a broad sense
- CConstitute an employment contract
- DEmployee should be clear about what is expected in terms of work and behavior
2Employers use _______________ to make sure employees are working towards organizational goals.
- ATraining
- BMotivation
- COrientation
- DPerformance management
3Employers can increase a trainee's motivation to learn by:
- AAllowing the trainee to make errors
- BAllowing the trainee to practice
- CProviding feedback to the trainee
- DAll of the above
4Studying a job to determine what specific skills it requires is:
- APerformance analysis
- BTask analysis
- COn-the-job training
- DAll of the above
5Verifying that a performance deficiency exists and identifying the means for correcting it is done through:
- ATraining
- BTask analysis
- CPerformance analysis
- DNeeds analysis
6Advantages of on-the-job training include the following except:
- AIt is expensive
- BNo need for off-site facilities
- CTrainees get quick feedback
- DTrainees learn by doing
7With ________________ training, people become skilled workers through a combination of classroom instruction and OJT.
- AProgrammed
- BJob instruction
- CApprenticeship
- DSimulated
8The main advantagee of programmed learning is:
- ATrainees learn more than they do from a textbook
- BIt presents facts and follow-up questions
- CIt reduces training time
- DNone of the above
9Trainees learn off the job with equipment they will use on the job when participating in ________________ training.
- AComputer-based
- BOJT
- CSimulated
- DEPSS
10Any attempt to improve managerial performance by imparting knowledge, changing attitudes or increasing skills is:
- ASuccession planning
- BAction learning
- CCoaching
- DManagement development
11To bring about organizational change, managers must understand:
- AHow to overcome resistance to change
- BHow to lead organizational change
- CHow to use organizational development
- DAll of the above
12Employee orientation can help new employees prevent making time-consuming or dangerous errors.
- ATrue
- BFalse
13New employees are made to feel welcome, at home and part of the team during training.
- ATrue
- BFalse
14Employers use training to make sure employees are working towards the organization's goals.
- ATrue
- BFalse
15Establishing an effective training program begins with a needs analysis, following by instructional design.
- ATrue
- BFalse
16Management assesses a training program's successes or failures during the validation step.
- ATrue
- BFalse
17Determining what the job entails and breaking it into subtasks is the main task in analyzing new employees training needs.
- ATrue
- BFalse
18Having a person learn a job by actually doing it is apprenticeship learning.
- ATrue
- BFalse
19Computer-based training programs are more expensive than other methods, but reduce learning time.
- ATrue
- BFalse
20Electronic performance support systems are analogous to job aids.
- ATrue
- BFalse
21Behavior modeling attempts to improve managerial performance by imparting knowledge, changing attitudes or increasing skills.
- ATrue
- BFalse
22Organizational renewal usually begins with changing the firm's culture.
- ATrue
- BFalse
23Structural change involves reorganizing a firm's span of control, coordination and decision-making procedures.
- ATrue
- BFalse
Information
- Description
- Quiz on Chapter 8 Training and Developing Employees, created by Melanie Mchd on 23/12/2014.
- Author
- Melanie Mchd
- Language
- Deutsch
- Views
- 14
- History
- Created on 23 Dec 2014 · updated on 19 Feb 2016
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- No ratings yet Rate this quiz