Quiz
A+ Core 1 Exam Prep
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Questions in this quiz (27)
1Every IT technician should know how to take a computer apart and put it back together again.
- ATrue
- BFalse
2Which of the following statements are true? (pick two)
- AIt is not necessary to make notes for backtracking
- BIt is not necessary to remove jewelry that might get caught
- CNever touch the inside of a turned on computer
- DDo not touch board chips
3Which of the following are essential tools used by a computer hardware technician?
- APhillips- head screw driver
- BTire pressure gauge
- CESD strap
- DTorque wrench
4A computer case (also called a chassis) houses the power supply, motherboard, processor, memory modules, expansion cards, hard drive, optical drive, and other drives.
- ATrue
- BFalse
5You purchase a new desktop computer that does not have wireless capability, and then you decide that you want to use a wireless connection to the Internet. What are the two least expensive ways (choose two) to upgrade your system to wireless?
- ATrade in the computer for another computer that has wireless installed.
- BPurchase a second computer that has wireless capability.
- CPurchase a wireless expansion card and install it in your system.
- DPurchase a USB wireless adapter and connect it to the computer by way of a USB port.
6You disassemble and reassemble a desktop computer. When you first turn it on, you see no lights and hear no sounds. Nothing appears on the monitor screen. What is the most likely cause of the problem?
- AA memory module is not seated properly in a memory slot.
- BYou forgot to plug in the monitor's external power cord.
- CA wire in the case is obstructing a fan.
- DPower cords to the motherboard are not connected.
7The video on your laptop needs to be updated. You have researched online, and according to the manufacturer, you can install a new video card in your laptop.
What is the most likely slot connection you will use to install a new video card in your laptop?- AUSB
- BMini PCIe
- CExpressCard slot
- DCardBus slot
8David has a laptop that is having a problem with the video system. You believe the problem might be the backlight. During your research, you discover that the laptop does not have a backlight.
What type of screen is on David's new laptop?- ALED
- BOLED
- CCRT
- DPlasma
9A technician has determined that a laptop keyboard will need to be removed in order to replace the laptop's CPU cooling fan.
Which of the following steps will most likely be required before the technician can remove the keyboard from the laptop? (Select TWO.)- AThe keyboard backlight will need to be toggled off by using the appropriate Fn keys.
- BThe keyboard cable(s) will need to be disconnected from the ZIF socket(s).
- CThe keyboard cable will need to be disconnected from the mini-PCIe slot.
- DThe keyboard bezel will need to be removed
- EThe technician will need to remove the display assembly and system board.
10A user called to inform you that the laptop she purchased yesterday is malfunctioning and will not connect to her wireless network. You personally checked to verify that the wireless worked properly before the user left your office. The user states she rebooted the computer several times but the problem still persists.
Which of the following is the first step you should take to assist the user in resolving this issue?- AInform the user she will need to return the laptop so you can replace the internal Wi-Fi card and verify wireless functionality.
- BHave the user press the appropriate function key combination to enable the wireless radio and then attempt to connect to the wireless network.
- CInstruct the user on how to reseat the internal mini-PCIe wireless adapter and try to connect to the wireless network.
- DAsk the user to turn on the laptop's airplane mode and attempt to reconnect to the wireless network.
11Molly, an end user, connects an external monitor, external keyboard and mouse, and a wired network cable to her laptop while working in the office. She leaves the office frequently to meet with customers and takes the laptop with her. Disconnecting and reconnecting these external connections has become inconvenient.
Which of the following devices will allow the user to disconnect and reconnect the laptop to the external connections with the least amount of effort? (Select TWO).- AUSB to RJ-45 dongle
- BExpansion card
- CZIF connector
- DPort replicator
- EDocking station
12You are troubleshooting a laptop with multiple sticking keys that result in misspelled words while the user types. Other than several sticking keys, the laptop appears to be functioning properly. You have cleaned the keyboard with compressed air, but the problem persists. After removing one of the key tops, it becomes apparent that a liquid was spilled into the keyboard.
Which of the following is the next step in resolving the issue of sticking keys?- AReplace the keyboard with a compatible keyboard.
- BDisconnect and reseat the keyboard ribbon cable.
- CClean the keyboard keys with a contact cleaner.
- DReplace the laptop system board and reseat all connections.
13A technician needs to service a laptop computer that is experiencing an intermittent problem with the display.
Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner? (Select TWO).- AProvide the customer with a laptop to use while the failing unit is being repaired.
- BDocument and label the location of the screws and cables before removing them.
- CCompare the system board display connections with a properly functioning laptop.
- DOrganize and place all parts and screws and in one placeOrganize and place all parts and screws and in one place.
- ECharge the laptop battery pack so it is ready to return to the customer with a full charge.
14What is the connector called on a network cable that connects to an Ethernet port?
- ARJ-11
- BRJ-45
- CDB9
- DUSB
15What type(s) of port transmits both digital audio and digital video with a single connector? Select all that apply.
- ADisplayPort
- BDVI
- CHDMI
- DVGA
- ESPDIF
16Which statement is NOT true regarding motherboards?
- AHas a CPU socket
- BHas slots for DIMMs
- CHas a heat sink on the PCIe slots
- DAlso called a system board
17What is the component called that usually has a dual-voltage selector switch and has cables that connect to the motherboard and internal components?
- APCIe
- BHDD
- CDIMM
- DPSU
18How many pins are in the power supply connector that is typically used on most motherboards today?
- A20-pin
- B24-pin
- C8-pin
- D15-pin
19What is the purpose of a loopback plug? (pick two)
Select one or more:- AMay be used to test the throughput or speed of a port
- BTo test a network port in a computer or other device to make sure the port is working
- CTo determine configuration settings within the BIOS/UEFI
- DUsed to diagnose POST problems
20Where do you clip your ESD strap?
Select one:- AIt doesn't need to be clipped anywhere
- BTo the power supply
- CTo the monitor
- DTo the side of the computer case
21The motherboard contains a socket to hold the processor (CPU).
- ATrue
- BFalse
22Which of the following options best describes expansion cards?
- AA circuit board that provides more ports than those provided by the motherboard
- BTemporary storage for data and instructors as they are being processed by the CPU
- CConverts house current so that components inside the case can use it
- DPermanent storage used to hold data and programs
23Which of the following options best describes memory modules (RAM)?
- ATemporary storage for data and instructors as they are being processed by the CPU
- BPermanent storage used to hold data and programs
- CConverts house current so that components inside the case can use it
- DA circuit board that provides more ports than those provided by the motherboard
24Which of the following options best describes a power supply unit (PSU)?
- ATemporary storage for data and instructors as they are being processed by the CPU
- BPermanent storage used to hold data and programs
- CConverts house current so that components inside the case can use it
- DA circuit board that provides more ports than those provided by the motherboard
25Which of the following options best describes hard drives?
- ATemporary storage for data and instructors as they are being processed by the CPU
- BPermanent storage used to hold data and programs
- CA circuit board that provides more ports than those provided by the motherboard
- DConverts house current so that components inside the case can use it
26A smaller and less expensive version of a laptop with fewer features. [blank_start]Netbook[blank_end]
Uses the same technology as desktops, but with modifications to use less power, take up less space, and operate on the move. [blank_start]Laptop (notebook)[blank_end]
The monitor and computer case are built together and uses components common to both a laptop and a desktop. [blank_start]All-in-one computer[blank_end]- ANetbook
- BLaptop (notebook)
- CAll-in-one computer
27Special keys (function keys) might include the following: volume, keyboard backlight, touch pad on or off, screen brightness and screen orientation, dual displays, bluetooth, Wi-Fi, cellular on or off, media options, GPS on or off.
- ATrue
- BFalse
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- Quiz on A+ Core 1 Exam Prep, created by Thomas Rios on 29/05/2020.
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- Thomas Rios
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- English
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