K201 Lecture exam

linzy1212
Quiz by linzy1212, updated more than 1 year ago
linzy1212
Created by linzy1212 over 5 years ago
227
0

Description

K201 lecture exam study guide
Tags

Resource summary

Question 1

Question
Competitive strategy determines the structure, features, and functions of every information system
Answer
  • True
  • False

Question 2

Question
What DOESN'T affect buyer power?
Answer
  • Barriers to entry
  • Number of customers
  • Cost of changing
  • Size of order
  • Differences between competitors

Question 3

Question
Porter's four competitive strategies can result in a combination of each of these except:
Answer
  • Cost Leader, Industry Wide
  • Cost Leader, Differetiation
  • Differentiation, Industry Wide
  • Industry Segment, Differentiation

Question 4

Question
Which is NOT a primary activity in the value chain?
Answer
  • Operations
  • Service
  • Procurement
  • Marketing and Sales

Question 5

Question
What is a Business Process?
Answer
  • Cost of inputs + Cost of activities
  • Value of all outputs - Costs
  • Network of activities that generate value by transforming inputs into outputs
  • A collection of something

Question 6

Question
Social Media Information supports the sharing of content among a network of uers
Answer
  • True
  • False

Question 7

Question
Business processes vary in cost and effectiveness
Answer
  • True
  • False

Question 8

Question
The two ways IS provides competitive advantages are: product implementations and process implementations
Answer
  • True
  • False

Question 9

Question
The tree types of capital are: Traditional, Human, and ________.
Answer
  • Technological
  • Owned
  • Social
  • Invested

Question 10

Question
What are the Four Pillars of a Hyper-Social Organization?
Answer
  • Consumers become Humans
  • Market Segments become Tribes
  • Structure and Control becomes Messiness
  • Consumers become Tribes
  • Channels becomes Networks

Question 11

Question
Which is NOT included in dynamic processes?
Answer
  • Usually requires human judgements
  • All decisions can be made by computers
  • Flexible, informal, and adaptive
  • Involves strategic decisions

Question 12

Question
Companies should monitor unfavorable reviews and delete them in a timely manner because unfavorable reviews provide no benefit to the companies or consumers
Answer
  • True
  • False

Question 13

Question
Reputation management services are a tool for ____________ activity in SEAMS
Answer
  • Measure
  • Sense
  • Engage
  • Activate

Question 14

Question
Which of the following is an example of a dynamic process?
Answer
  • Social Netowkring
  • Customer Returns
  • Order Entry
  • Purchasing

Question 15

Question
Process efficiency is the measure of the process inputs and outputs
Answer
  • True
  • False

Question 16

Question
Which of the following is an example of IS improving the quality of a business process?
Answer
  • Augmenting a human
  • Performing an Activity
  • Controlling Process Flow

Question 17

Question
Which of the following does NOT cause information silos?
Answer
  • Different departments have common long term goals
  • Different personal and workgroup needs
  • Duplicated and inconsistent data
  • Data isolated in islands of automation

Question 18

Question
A way to limit information silos is to store a single copy of the data in a shared database, and revising business processes and applications to use that database
Answer
  • True
  • False

Question 19

Question
In a CRM system, what is not one of the four phases of the customer life cycle?
Answer
  • Attract
  • Categorize
  • Sell
  • Support and Resell
  • Research

Question 20

Question
An Enterprise Resource Planning (ERP) is a suite of applications (modules), a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform
Answer
  • True
  • False

Question 21

Question
Why is it important to have ethical data?
Answer
  • Provides answers the researcher is looking for
  • It leads to principled deccisions
  • Trust in the data source

Question 22

Question
More colors and text will improve your data visualization
Answer
  • True
  • False

Question 23

Question
Which of the following should you check to understand infographics?
Answer
  • Data Alterations
  • Data Source
  • Data Presentation
  • All of the above
Show full summary Hide full summary

Similar

Spanish Pronouns (Past, Present, Future)
No Thanks
mapa de identida
ERNESTO GONZALEZ BELTRAN
Me, My family, My friends
Ben Tomsett
VIRUS INFORMÀTIC I PROGRAMARI MALICIÓS
Marina Ciruelos Sánchez
¿Qué haces tú?
Hazal Gul
Psicoanalisis
dugar de la rosa guerra
Disunion
kyle_freedman
Día de la bandera
Aiide Corro Juár