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801 practice volume 1

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practice exam
Erica Earle
Quiz by Erica Earle, updated more than 1 year ago
Erica Earle
Created by Erica Earle almost 9 years ago
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Resource summary

Question 1

Question
Which of the following is the correct pin out for T568B?
Answer
  • A. Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown
  • B. Blue, blue/white, orange/white, orange, brown/white, brown, green/white, green
  • C. Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown
  • D. Orange/white, orange, brown/white, brown, green/white, green, blue, blue/white

Question 2

Question
Which of the following lists the correct non-overlapping channels in 2.4 GHz?
Answer
  • A. 1,6,11
  • B. 2,4,6,8,10
  • C. 3,6,9
  • D. 5,11

Question 3

Question
A home user working outside an office reports that their laptop is no longer connecting to the Internet. Which of the following would a technician recommend to check FIRST?
Answer
  • A. Windows Firewall settings
  • B. DHCP settings
  • C. Disable HomeGroup
  • D. Wireless on/off switch

Question 4

Question
A technician installed a new docking station for a user and they have lost the ability to connect to the network. Which of the following is the MOST likely reason?
Answer
  • A. DHCP is disabled
  • B. The network is down
  • C. Device drivers are not loaded
  • D. The product is not compatible

Question 5

Question
Which of the following expansion slots uses a serial connection?
Answer
  • A. PCI
  • B. PCI-X
  • C. PCIe
  • D. AGP

Question 6

Question
Which of the following provides the MOST storage capacity?
Answer
  • A. Floppy diskette
  • B. Blu-ray
  • C. DVD
  • D. CD-ROM

Question 7

Question
Which of the following provides the BEST protection from brown outs?
Answer
  • A. Surge suppressor
  • B. Computer power supply with built in surge protections
  • C. Motherboard with built-in surge protection
  • D. Uninterruptible power supply

Question 8

Question
Proper lifting technique for heavy items is:
Answer
  • A. to use gloves to pick up the item.
  • B. to squat and lift from the legs.
  • C. to have two people bend down and pick the item up.
  • D. to bend down and lift the item up.

Question 9

Question
When a grounding strap is not available, a technician can ground by touching the computer's:
Answer
  • A. power supply.
  • B. CPU fan.
  • C. memory chips.
  • D. motherboard.

Question 10

Question
A technician needs to configure a computer with an external storage drive. Which interfaces would provide the FASTEST throughput?
Answer
  • A. USB 2.0
  • B. eSATA
  • C. CAT5
  • D. FireWire

Question 11

Question
Which of the following for which of the following cable style connector?
Answer
  • A. DVI
  • B. VGA
  • C. RGB
  • D. Composite video

Question 12

Question
A technician replaces a computer's NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?
Answer
  • A. ESD mat
  • B. ESD wrist strap
  • C. Sealable plastic bag
  • D. Anti-static bag

Question 13

Question
A technician needs to replace a computer's hard drive. Which of the following should the technician do FIRST?
Answer
  • A. Remove network connections
  • B. Remove the RAM
  • C. Self ground on the computer case
  • D. Disconnect power to PC

Question 14

Question
When a user's computer boots, a message shows that reads: "Alert! Cover previously removed." Which of the following was configured in the BIOS to cause this alert?
Answer
  • A. Boot sequence
  • B. Date/time clock settings
  • C. Intrusion detection
  • D. Virtualization support

Question 15

Question
Which of the following ports is used by default for IMAP traffic?
Answer
  • A. 53
  • B. 110
  • C. 143
  • D. 443

Question 16

Question
Which of the following ports is used for POP3 traffic by default?
Answer
  • A. 25
  • B. 110
  • C. 143
  • D. 443

Question 17

Question
A technician is asked to verify that a CAT5 patch cord, created by another technician, is in working order. Which of the following tools should the technician use to verify the patch cord?
Answer
  • A. Multimeter
  • B. Toner probe
  • C. Loopback plug
  • D. Cable tester

Question 18

Question
Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?
Answer
  • A. Acquire the appropriate tools that are going to be used.
  • B. Touch the case to discharge static.
  • C. Remove loose jewelry.
  • D. Refer to manufacturer documentation.

Question 19

Question
Which of the following socket types is for an Intel CPU?
Answer
  • A. F
  • B. 940
  • C. AM3
  • D. 1156

Question 20

Question
Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?
Answer
  • A. RG-6
  • B. CAT3
  • C. RG-59
  • D. Multi-mode

Question 21

Question
Which of the following memory types has 184 pins?
Answer
  • A. DDR3
  • B. DDR
  • C. SDRAM
  • D. DDR2

Question 22

Question
The term SFF refers to which of the following?
Answer
  • A. CPU speed
  • B. Memory size
  • C. Motherboard size
  • D. HDD size

Question 23

Question
A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following?
Answer
  • A. F-connector
  • B. RJ-11 connector
  • C. IEEE 1394 connector
  • D. RJ-45 connector

Question 24

Question
A dial-up modem uses which of the following types of connectors?
Answer
  • A. RJ-11
  • B. RG-59
  • C. RJ-45
  • D. RG-6

Question 25

Question
The MAXIMUM transfer rate of eSATA is:
Answer
  • A. 1.54 Mbps.
  • B. 2.0 Gbps.
  • C. 3.0 Gbps.
  • D. 480 Mbps.

Question 26

Question
A technician installs a new high-end gaming card into a computer but is not seeing any video. Which of the following power connectors did the technician MOST likely forget to install?
Answer
  • A. 4/8-pin 12v
  • B. 6/8-pin Molex
  • C. 20-pin main
  • D. 24-pin main

Question 27

Question
A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?
Answer
  • A. From the PC, download and install the drivers
  • B. Run Windows update to install drivers
  • C. Copy drivers to flash drive and install
  • D. Purchase the disc online and install

Question 28

Question
Which of the following requires a MINIMUM of four hard drives?
Answer
  • A. RAID 0
  • B. RAID 1
  • C. RAID 5
  • D. RAID 10

Question 29

Question
A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following should the technician do? (Select TWO).
Answer
  • A. Allow the user to continue working
  • B. Check for viruses
  • C. Re-image the hard drive
  • D. Document time/date for later reference
  • E. Prevent users from accessing the PC
  • F. Turn off PC

Question 30

Question
A customer has asked for the ability to operate dual digital monitors. Which of the following is the BEST solution for accomplishing this?
Answer
  • A. Split the onboard video port.
  • B. Update the video drivers to allow for multiple monitors.
  • C. Add an adaptor to the onboard VGA port.
  • D. Install a video card with multiple DVI ports.

Question 31

Question
A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spare power supply connector for the new hard drive. Which of the following would enable the technician to EASILY accomplish the task? (Select TWO).
Answer
  • A. Replace the existing hard drive.
  • B. Replace the power supply.
  • C. Remove the floppy disk.
  • D. Remove the CD-ROM.
  • E. Split an existing power connection.

Question 32

Question
Which of the following pin pairs remain with the same wire color for either T568A or T568B?
Answer
  • A. Pair 1 & 8
  • B. Pair 2 & 7
  • C. Pair 3 & 6
  • D. Pair 4 & 5

Question 33

Question
Which of the following would be included when documenting the MOST recent policy on corporate behavior?
Answer
  • A. Page numbers
  • B. Author of the document
  • C. A complete table of contents
  • D. Last revision dates and version numbers

Question 34

Question
Which of the following represents a wiring standard for connectors of twisted pair cables?
Answer
  • A. Fiber
  • B. T568A
  • C. IEEE1394
  • D. CAT5

Question 35

Question
Which of the following connectors would be found on a coaxial cable? (Select TWO).
Answer
  • A. BNC
  • B. LC
  • C. IDE
  • D. F
  • E. ST

Question 36

Question
Which of the following BIOS features should be enabled to increase security of the physical computer?
Answer
  • A. Chassis Intrusion Detection
  • B. Advanced Configuration and Power Interface
  • C. Antivirus Software
  • D. Temperature Monitoring

Question 37

Question
Which of the following amounts of memory BEST represents the upper limit of RAM when using a 32-bit architecture?
Answer
  • A. 2 GB
  • B. 4 GB
  • C. 6 GB
  • D. 16 GB

Question 38

Question
Which of the following would be an example of prohibited content?
Answer
  • A. Third party proxy sites
  • B. Malicious cookie
  • C. Detected virus
  • D. Unwanted pop-up

Question 39

Question
Which of the following is NOT a best practice when prohibited activity is suspected?
Answer
  • A. Back up the hard drive
  • B. Turn off the computer
  • C. Document the incident
  • D. Identify the content

Question 40

Question
When installing multiple SCSI drives in a system, which of the following is correct?
Answer
  • A. All drives must have the same SCSI ID.
  • B. Drives will be automatically assigned an ID by the controller.
  • C. Drives in the same RAID array must have the same SCSI ID.
  • D. Each drive must have a different SCSI ID.

Question 41

Question
A user, Joe, notices his laptop performance decreases while playing multimedia files. Which of the following would MOST likely increase performance?
Answer
  • A. Install a high-end graphics card with onboard memory.
  • B. Replace the sound card with a higher quality product.
  • C. Upgrade the CPU.
  • D. Increase SODIMM memory.

Question 42

Question
Which of the following would be the MOST important factor to consider when building a virtualization workstation?
Answer
  • A. High-end graphics card with onboard memory
  • B. A compact form factor
  • C. Dual monitor support
  • D. Maximum RAM and CPU cores

Question 43

Question
A technician completing a server room build out encounters a bundle of un-terminated network cables that are not labeled. Which of the following tools would be the BEST to determine which devices the cables are run to?
Answer
  • A. Toner probe
  • B. Multimeter
  • C. Cable tester
  • D. Loopback plug

Question 44

Question
After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BEST alternative tool to determine whether there are any breaks or shorts in the cable?
Answer
  • A. Multimeter
  • B. Voltmeter
  • C. Loopback plug
  • D. Punchdown tool

Question 45

Question
Which of the following are standard AMD processor socket types? (Select TWO).
Answer
  • A. 1366
  • B. 1155
  • C. 940
  • D. LGA
  • E. F

Question 46

Question
Which of the following is the form factor of a standard VGA connector?
Answer
  • A. DB-15
  • B. DB-9
  • C. DIN-6
  • D. DB-25

Question 47

Question
A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of the following technologies is MOST likely being used in this installation?
Answer
  • A. Express card 54
  • B. USB 2.0
  • C. PCIe
  • D. Port replicator

Question 48

Question
A technician is installing a liquid cooling system for a high-end gaming PC. Which of the following liquids is MOST likely used for cooling?
Answer
  • A. Iodine
  • B. Mercury
  • C. Thermal paste
  • D. Oil

Question 49

Question
Which of the following ISP types requires an RJ-11 connection to the PC?
Answer
  • A. Cellular
  • B. Cable
  • C. Dial-up
  • D. WiMAX

Question 50

Question
In order to use an Intel Core 2 Duo processor, which of the following sockets MUST be on the motherboard?
Answer
  • A. LGA 755
  • B. LGA 1155
  • C. LGA 1156
  • D. LGA 1366

Question 51

Question
A user is trying to print pictures from their camera to a PAN printer. When the user tries to print, the camera states there is no printer paired with the camera. Which of the following is the MOST likely cause?
Answer
  • A. The camera's Bluetooth option is not set for discoverable.
  • B. Ink needs to be replaced in the printer.
  • C. Bluetooth is turned off on the printer.
  • D. The camera does not have the printer drivers installed.

Question 52

Question
A technician is helping set up a new networking closet and notices that the humidity level is low in the room. Which of the following should be installed FIRST before rack mounting equipment?
Answer
  • A. A dehumidifier
  • B. A fire suppression system
  • C. ESD strap
  • D. Grounding bars

Question 53

Question
Which of the following terms is MOST likely associated with a modem connection?
Answer
  • A. RJ-11
  • B. 802.11g
  • C. RJ-45
  • D. IEEE 1394

Question 54

Question
Which of the following display types is likely to draw the LEAST amount of power?
Answer
  • A. LCD
  • B. LED
  • C. CRT
  • D. Plasma

Question 55

Question
Which of the following display types is MOST likely to have problems with light and glare?
Answer
  • A. Plasma
  • B. LED
  • C. OLED
  • D. LCD

Question 56

Question
Which of the following is the MAIN difference between an LCD display and an LED display?
Answer
  • A. The ability to use external displays
  • B. The source of the backlighting
  • C. The viewable size of the display
  • D. The size of the pixel display

Question 57

Question
Which of the following printer processes would be LEAST suitable for creating archival documents?
Answer
  • A. Thermal
  • B. Inkjet
  • C. Laser
  • D. Impact

Question 58

Question
When printing forms that need to be copied using carbon paper, which of the following technologies is BEST suited?
Answer
  • A. Laser
  • B. Thermal
  • C. Inkjet
  • D. Impact

Question 59

Question
Which of the following would a technician need to setup a cable modem at a customer's home? (Select TWO).
Answer
  • A. Coaxial
  • B. CAT5e
  • C. PVC
  • D. Plenum
  • E. Fiber

Question 60

Question
Which of the following characteristics of wireless networks is TRUE?
Answer
  • A. 802.11g operates at 5.0Ghz.
  • B. 802.11n has a greater reach.
  • C. 802.11a operates at 2.4Ghz.
  • D. 802.11b is the fastest.

Question 61

Question
A technician installs a new inkjet printer at a workstation. The new drivers are installed from a CD and a test page runs successfully. When a document containing tables and graphics is printed, it comes out with partial graphics and misaligned tables. Which of the following should the technician do NEXT?
Answer
  • A. Install and test the closest match to that printer model from Windows.
  • B. Visit the vendor's website and download the most recent driver for that printer.
  • C. Research the issue on the Internet and try to find a solution.
  • D. Reinstall the printer driver from the CD that came with the printer

Question 62

Question
A technician has just installed a network card on a Windows 7 computer. Which of the following should the technician do NEXT?
Answer
  • A. Install the manufacturer's drivers
  • B. Run Windows Updates
  • C. Reboot the machine
  • D. Flash the BIOS

Question 63

Question
A user recently installed a joystick that is used to play video games on their computer. The user notices that the joystick is slowly drifting. Which of the following should the user do?
Answer
  • A. Replace the device
  • B. Reboot the computer
  • C. Reinstall the drivers
  • D. Recalibrate the device

Question 64

Question
Which of the following IP addresses can be pinged from the Internet?
Answer
  • A. 10.0.0.1
  • B. 68.14.24.3
  • C. 172.16.2.1
  • D. 192.168.1.1

Question 65

Question
A technician is tasked with purchasing a wireless router that is backwards compatible with any other wireless device. Which of the following standards should the technician choose?
Answer
  • A. 802.11a
  • B. 802.11b
  • C. 802.11g
  • D. 802.11n

Question 66

Question
A new server has recently been purchased and needs to have the RAID configured for its four drives. Which of the following RAID levels would be set up to provide the BEST performance and data protection?
Answer
  • A. 0
  • B. 1
  • C. 4
  • D. 5

Question 67

Question
Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?
Answer
  • A. RJ-45
  • B. Parallel
  • C. RJ-11
  • D. BNC

Question 68

Question
A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?
Answer
  • A. Place a jumper on both the MA and CS jumper block of the secondary drive.
  • B. Place a jumper on the MA jumper block of the secondary drive.
  • C. Place a jumper on both the SL and CS jumper block of the secondary drive.
  • D. Place a jumper on the SL jumper block of the secondary drive.

Question 69

Question
Which of the following network types uses IrDA for communication?
Answer
  • A. MAN
  • B. WAN
  • C. PAN
  • D. LAN

Question 70

Question
Which of the following wireless standards operates either exclusively or optionally in the 5.4GHz spectrum?
Answer
  • A. A and B
  • B. A and G
  • C. A and N
  • D. G and N

Question 71

Question
Which of the following characteristics is generally found on a docking station that port replicators do not offer?
Answer
  • A. Replicators usually have more USB ports than docks.
  • B. Docks generally do not need separate power to function.
  • C. Docks have independent hardware that replicators lack.
  • D. Replicators have additional NIC that docks lack.

Question 72

Question
Which of the following features allows an operating system to access multiple virtual processors?
Answer
  • A. Hyper threading
  • B. Integrated GPU
  • C. L2 cache
  • D. Multiple cores

Question 73

Question
Which of the following Internet connections commonly utilize an analog phone line? (Select TWO).
Answer
  • A. Satellite
  • B. WiMAX
  • C. Cellular
  • D. Dial-up
  • E. Cable
  • F. DSL

Question 74

Question
Which of the following technologies uses a Cold Cathode Florescent Lamp Inverter to backlight the screen?
Answer
  • A. Plasma
  • B. LCD
  • C. LED
  • D. OLED

Question 75

Question
For a wireless network configured to use WPA2 with AES encryption, which of the following is the MAXIMUM bit strength of the encryption?
Answer
  • A. 64 bits
  • B. 128 bits
  • C. 256 bits
  • D. 1024 bits

Question 76

Question
Which of the following would be the BEST means of securing access to a user's corporate laptop?
Answer
  • A. Kensington lock
  • B. Enable Trusted Platform Module
  • C. Enable SMART in the BIOS
  • D. Biometrics

Question 77

Question
Which of the following wireless security standards uses AES, and is considered the MOST secure means of encryption?
Answer
  • A. Wireless Protected Access v2
  • B. Temporal Key Integrity Protocol
  • C. Wired Equivalent Privacy
  • D. Wireless Protected Access

Question 78

Question
Which of the following would be a necessary step in performing preventive maintenance on a thermal printer?
Answer
  • A. Replace the print head
  • B. Apply the maintenance kit
  • C. Clean the heating element
  • D. Replace the toner

Question 79

Question
Which of the following is the MAXIMUM number of unique addresses in a Class C network?
Answer
  • A. 64
  • B. 128
  • C. 254
  • D. 255

Question 80

Question
Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).
Answer
  • A. RAID 0
  • B. RAID 1
  • C. RAID 5
  • D. RAID 6
  • E. RAID 10

Question 81

Question
Which of the following adapters causes the LEAST amount of signal loss?
Answer
  • A. VGA to DVI
  • B. HDMI to VGA
  • C. DVI to HDMI
  • D. S-video to RCA

Question 82

Question
Which of the following is a public IP address?
Answer
  • A. 10.4.160.1
  • B. 55.5.254.1
  • C. 172.17.45.12
  • D. 192.168.100.100

Question 83

Question
A technician is testing the voltages of connectors on the motherboard. Which of the following connectors would give a reading of 12V?
Answer
  • A. USB
  • B. Molex
  • C. SATA
  • D. IEEE 1394

Question 84

Question
A technician needs to set up three wireless AP's in a single small office building. Which of the following channels should the technician select (one channel per AP) to ensure the APs do not interfere with each other? (Select THREE).
Answer
  • A. 1
  • B. 3
  • C. 5
  • D. 6
  • E. 7
  • F. 8
  • G. 10
  • H. 11

Question 85

Question
A company would like to connect multiple departments into one network operations center (NOC), yet provide each department with autonomy from one another and enable them to share their high speed Internet connection. Which of the following devices would BEST enable the NOC to accomplish this?
Answer
  • A. Repeater
  • B. Switch
  • C. Hub
  • D. Bridge

Question 86

Question
A customer has a shared printer on their front desk. Both the printer and computer are heavily utilized on a daily basis. The user states the computer is constantly bogged down when they print a large document and would like it fixed. The BEST solution would be to:
Answer
  • A. remove the printer share from the network.
  • B. attach the printer to a print server.
  • C. purchase inexpensive inkjet printers for all users.
  • D. move the print share to another computer.

Question 87

Question
A company is converting to LCD monitors and needs to properly dispose of all CRT monitors. Which of the following is an important consideration when disposing of CRT monitors?
Answer
  • A. The materials within the cathode ray tube are harmful.
  • B. They are heavier than LCD monitors and therefore require special disposal.
  • C. The glass of the tube can easily break and cause serious injury.
  • D. The rays of the cathode can cause blindness if someone is exposed.

Question 88

Question
Joe, a user, requests that a new printer be installed for his SOHO environment. Joe wants to be able to print to the device from any location within the SOHO. Which of the following should be used?
Answer
  • A. Infrared (IR)
  • B. Serial
  • C. 802.11
  • D. Bluetooth

Question 89

Question
Which of the following is a standard Intel processor socket type?
Answer
  • A. F
  • B. 754
  • C. 940
  • D. LGA

Question 90

Question
Which of the following cable types is LEAST affected in areas of high EMI?
Answer
  • A. UTP
  • B. Coax
  • C. STP
  • D. Fiber

Question 91

Question
Which of the following private network types would MOST likely be used for a corporation with 100,000 employees?
Answer
  • A. Class A
  • B. Class B
  • C. Class C
  • D. APIPA

Question 92

Question
Ann, a customer, has an older printer that has no network or USB connection but she still would like to use it on her new machine. Which of the following would be the MOST likely card a technician should install?
Answer
  • A. FireWire card
  • B. Riser card
  • C. Wireless card
  • D. Serial/Parallel card

Question 93

Question
Which of the following cards would utilize a 4G signal to provide Internet access?
Answer
  • A. Wi-Fi cards
  • B. Cellular cards
  • C. Sound cards
  • D. USB cards

Question 94

Question
A technician, Joe, is working on a small form factor PC and needs to install an additional NIC card. Upon closer inspection, Joe notices that he cannot close the case with the new NIC installed. Which of the following cards does Joe need to complete the installation?
Answer
  • A. FireWire card
  • B. Parallel card
  • C. Storage card
  • D. Riser card

Question 95

Question
Older laptops that did not use LEDs used which of the following to power the backlight lamp?
Answer
  • A. Cathode
  • B. Inverter
  • C. Solenoid
  • D. Plasma

Question 96

Question
Which of the following memory types is MOST commonly found in servers?
Answer
  • A. RAMBUS
  • B. ECC SODIMM
  • C. ECC RAMBUS
  • D. ECC DIMM

Question 97

Question
Which of the following can be used as the default gateway for the 192.168.1.0/24 network?
Answer
  • A. 192.168.0.1
  • B. 192.168.0.255
  • C. 192.168.1.0
  • D. 192.168.1.10

Question 98

Question
A home user wants to configure the wireless AP for gaming. Some games require that dynamic inbound communication be allowed for the game to work properly. Which of the following should the user configure on the AP to ensure games will work properly when dynamic communication is required while maximizing security?
Answer
  • A. NAT
  • B. DMZ host
  • C. WPS
  • D. Port triggering

Question 99

Question
Which of the following should the technician configure on a WAP to conceal the data being sent by the wireless clients?
Answer
  • A. Enable MAC filtering
  • B. Disable SSID broadcast
  • C. Enable WEP
  • D. Decrease the AP transmit power

Question 100

Question
Which of the following devices uses a list of MAC addresses to direct packets to the appropriate interface?
Answer
  • A. Switch
  • B. Router
  • C. Bridge
  • D. Hub
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